Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.
Are you passionate about quality, safety, and continuous improvement? Join us as a QA Technician at Holland & Barrett, where you’ll play a key role in ensuring our wellness products meet the highest standards. This is an exciting opportunity to join a dynamic team within our state-of-the-art distribution centre, helping to safeguard product integrity, traceability, and compliance across our manufacturing operations. You’ll conduct hands-on audits, checks, and investigations—making a real impact on quality performance and customer trust. Whether you’re an experienced QA professional or looking to grow in a quality-led environment, this role offers the opportunity to thrive within one of the UK’s leading health and wellness retailers.

KEY REQUIREMENTS

• Previous QA experience in food manufacturing or a regulated environment.
• Knowledge of HACCP principles, food safety standards, and BRC requirements.
• Certified to HACCP Level 2 and Food Safety Level 3 (or willingness to gain).
• Skilled in calibration, traceability, and non-conformance investigation.
• Strong auditing, reporting, and data analysis capabilities.
• Proficient in QMS systems and compliance documentation.
• Detail-oriented with excellent communication and problem-solving skills.
• Able to manage multiple tasks in a fast-paced, quality-driven environment.

KEY RESPONSIBILITIES

• Conduct foreign body audits and traceability checks to support product safety.
• Lead complaint investigations, root cause analysis, and corrective actions.
• Manage calibration and equipment verification for accuracy and compliance.
• Perform product quality assessments, label checks, and version control.
• Oversee documentation audits and support positive release of materials.
• Monitor and escalate supplier non-conformances to drive improvements.
• Execute hygiene and environmental swabbing schedules and verification.
• Support on-site lab testing, weight verification, and allergen validation.

Our Benefits for this role include, but not limited to:

• H&B Employee Discount - 25%
• Pension company contribution
• Exclusive benefits, free advice and savings from a range of retailers and providers
• And many more