JOB SUMMARY

Please note this role requires you to pass Security Check clearance. For further information, please see ‘Selection process details’.
Are you an experienced QA Tester?
Do you want to work for a team that impacts a large proportion of DWP and its agents?
If so, please apply for this role.
We’re looking for an outstanding QA Tester, who wants to contribute to demanding and exciting digital services for the UK Government. Be part of changing the face of public services with the potential to dramatically transform the future of millions of people.
As a QA Tester you will ensure that changes bound for the user’s desktop are rigorously tested and that UAT is conducted efficiently and effectively.
The successful candidate will be expected to collaborate with others, actively seek input from colleagues and value a multidisciplinary team over hierarchy.

JOB DESCRIPTION

This role will be based in the Digital Workspaces Test team, where changes that are bound for the user’s desktop are rigorously tested to ensure that the deployment process works correctly, accompanying communications/documentation are accurate and the software functions as expected. Working with the business users to ensure that User Acceptance Testing is conducted efficiently and effectively is also a key part of the team’s remit.

As a QA Tester, you will work alongside other QA Testers to;

• Triage and escalate defects to technical colleagues for resolution
• Maintain relationships and communicate updates to business users
• Maintain full traceability of defects, tests and requirements
• Communicate with other teams and share knowledge and lessons learned
• Collaborate with other teams in the Software Development Lifecycle to drive solutions
• Work closely with Release, Product and Project teams to ensure testing is efficient and effective
• Manage access to test tools using the principle of least privilege

We are looking for passionate and innovative people to join our team and help to shape our vision and deliver real value to the public sector.

TECHNICAL SKILLS

We’ll assess you against these technical skills during the selection process:

• Experience of establishing professional relationships with a range of stakeholders

Benefits
Alongside your salary of £37,497, Department for Work and Pensions contributes £10,862 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We also have a broad benefits package built around your work-life balance which includes:

• Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
• Generous annual leave – at least 23 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.
• Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
• Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
• Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.
• Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
• An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.

This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Digital
Information Technology