MUST HAVE EXCELLENT COMMUNICATION AND COMMAND OF THE ENGLISH LANGUAGE.

AXIOM Systems is seeking a highly experienced QA Leader (Manager/Director level) to serve as a QA Tester Lead SME with a specialized focus on Facets Testing, working with all levels of management, leading testing teams and experience within large Health plans for Medicare and Medicaid LOBs. This strategic role combines manual and performance testing expertise with senior-level management, offering the opportunity to lead testing teams, drive QA strategy, and consult with executive stakeholders on quality initiatives in the health plan space.
The ideal candidate brings a comprehensive understanding of the health plan domain, strong leadership in QA best practices across all levels of testing, and the ability to guide clients toward successful outcomes through clear, executive-level communication and presentation.

REQUIRED QUALIFICATIONS:

• 10+ years of experience in Quality Assurance, with at least 5+ years in a QA Manager or Director role within the healthcare industry.
• Minimum 3 years of direct Facets experience within large healthplans.
• Minimum 3 years experience testing Medicare and Medicaid claims.
• Proven experience leading multi-disciplinary QA teams across complex healthcare implementations.
• Deep understanding of the entire healthcare lifecycle, including claims, enrollment, provider, encounter, and regulatory testing.
• Extensive background in manual and performance testing with the ability to design strategic test plans and lead defect triage and resolution processes.
• Strong consulting presence, with demonstrated ability to present to executive leadership and translate technical findings into business value.
• Excellent organizational, analytical, and interpersonal communication skills.

KEY RESPONSIBILITIES:

• Lead and oversee end-to-end QA efforts, including functional, regression, UAT, integration, and system testing, for Facets systems involving Medicare/Medicaid.
• Manage QA teams and provide strategic direction, performance oversight, and resource planning to ensure quality objectives are met.
• Act as a trusted QA consultant, interfacing regularly with executives, program managers, and stakeholders, presenting testing strategies, results, risks, and solutions with clarity and confidence.
• Develop and enforce QA processes, standards, and best practices to ensure scalable and repeatable testing frameworks.
• Provide mentorship and training to QA staff while fostering a culture of quality, accountability, and continuous improvement.
• Collaborate with business and IT leadership to align QA strategies with overall project goals and compliance requirements.