QHSE Strategy & Compliance: Develop, implement, and maintain standardized Quality, Health, Safety, and Environmental policies, procedures, and systems across all restaurant outlets.
Regulatory Compliance: Ensure compliance with UAE food safety regulations, Dubai Municipality Food Code, and applicable occupational health, safety, and environmental legislation.
Food Safety Management: Oversee food safety systems, HACCP implementation, allergen management, hygiene standards, food handling practices, and contamination prevention across all outlets.
Multi-Site Audits & Inspections: Conduct regular internal audits, outlet inspections, and compliance assessments to identify risks, monitor standards, and ensure consistent implementation of QHSE procedures.
Risk Assessment & Incident Management: Lead risk assessments, incident investigations, root cause analysis, and the implementation of preventive and corrective actions.
Corrective & Preventive Actions (CAPA): Monitor audit findings and non-conformities,ensuring timely closure of corrective actions and sustainable improvements across all locations.
Health, Safety & Environment: Establish and monitor workplace safety procedures, emergency preparedness, fire safety, accident prevention, and environmental management practices.
Training & Development: Conduct and coordinate food safety, hygiene, and HSE training for restaurant managers, chefs, Persons in Charge (PICs), and food handlers, ensuring compliance with applicable Dubai Municipality training requirements.
Regulatory Inspections: Coordinate with relevant UAE authorities during inspections, audits, and compliance assessments, ensuring documentation and operational standards meet regulatory requirements.
QHSE Performance & Reporting: Develop and monitor QHSE KPIs, analyze audit results and incident trends, prepare performance reports, and present improvement plans to senior management.
Quality Assurance & Continuous Improvement: Identify operational risks and improvement opportunities, implement best practices, and drive consistent quality and compliance standards across all restaurant operations.
Leadership & Stakeholder Management: Work closely with Operations, Culinary, HR, and other departments to embed a strong culture of food safety, workplace safety, accountability, and continuous improvement.
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