The Quality Officer will support to improve, develop and maintain GDP, GSP standards (Storage, distribution, documentation), and the Health and Safety quality standards of MPC warehouses. The Quality Officer will liaise with the Operations teams to ensure full compliance with the established international and national guidelines. Demonstrating good quality commitments during Audits specific to the LSD.

Key Responsibilities:

• Develop, implement and maintain Good Distribution and Storage Practices (GDSP) standards and procedures in compliance with UAE Ministry of Health (MOH) regulations and guidelines.
• Coordinate the annual GDSP training plan in collaboration with HR and Line Managers and support the development and delivery of training on GDSP guidelines, Quality SOPs, and health and safety requirements.
• Maintain and monitor principal-specific labelling procedures, and ensure all relevant personnel are trained and competent in their application.
• Follow up with Warehouse and Distribution Managers on product recall and hold activities until formal closure.
• Raise internal Corrective and Preventive Actions (CAPAs), monitor their progress and effectiveness, and work with the Operations team to define CAPAs for principal-related issues.
• Carry out Quality and Safety Programme activities as delegated by the Pharmacist-in-Charge.
• Ensure all warehouses are inspection-ready for health authority inspections, principal audits and visits.
• Ensure safety and environmental procedures are consistently applied across all warehouse operations.

Qualification & Experience:

• Bachelor’s degree in Pharmacy, Quality Management, Industrial Safety, or a related field.
• Minimum 3-5 years of experience in quality, health, safety, and environment (QHSE) within the pharmaceutical, logistics, or healthcare industry.
• Strong knowledge of UAE MOH regulations, GDSPs, and industry best practices.
• Experience in conducting training programs related to quality, safety, and compliance.
• Proficiency in managing audits, inspections, and CAPA processes.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal abilities to collaborate effectively across teams.
• Certification in Health & Safety (e.g., NEBOSH, ISO 45001) is an advantage.
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