Date: Aug 22, 2025
Location:UVALDE, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: QIS Data Surveillance Analyst
Job Title: Management Analyst IV
Agency: Health & Human Services Comm
Department: QA State Office
Posting Number: 8402
Closing Date: 09/05/2025
Posting Audience: Internal and External
Occupational Category: Community and Social Services
Salary Group: TEXAS-B-25
Salary Range: $5,797.66 - $9,508.25
Pay Frequency: Monthly
Shift: Day

JOB DESCRIPTION:

Texas Health and Human Services Commission (HHSC) is looking for individuals who want to join Access and Eligibility Services (AES), Policy and Quality division, Quality Improvement Support area; an energizing and multi-faceted team working in a high-performing and innovative environment. AES provides an integrated and streamlined approach to connect individuals to services and supports that: reduce institutionalization, allow individuals to remain in their communities, and promote economic and personal self-sufficiency. AES is built upon its’ core values of integrity, community, accountability, respect, and excellence.
Our staff are well organized individuals with the ability to multi-task, thrive in a challenging, fast-paced and evolving environment, have excellent communication skills, a positive attitude, strong work ethic and a desire to assist others. If you possess these skills, then we want you to join our team!
The QIS Data Surveillance Analyst (Management Analyst IV) reports directly to the QIS Data Surveillance Manager. The position performs highly advanced project management and process improvement analyses on critical and high-profile initiatives designed to improve the efficiency and effectiveness of the Health and Human Services (HHS) system(s), such as TIERS, EWMS, and agency interfaces (DataBroker, SAVE, SOLQ.) The Data Surveillance Team provides critical assistance on high-priority assignments to anticipate, identify and provide continuous data surveillance. This team’s primary function is to preemptively identify areas of concern for AES. Additionally, the team provides guidance and solutions to ensure action is taken and concerns are mitigated. This team documents, prioritizes, conducts root cause analysis, and troubleshoots for identified defects and agency staff errors; in some cases, before they occur. The team will be tasked with “early problem identification” to help recognize, define, and monitor potential risks at the very first signs of its emergence. Data Surveillance Team members engage in workgroups during assessments, may submit IT requests and supports or potentially lead high profile projects. The team’s goal is to enhance efficiency and minimize waste through ongoing improvement efforts, data surveillance, and innovative solutions.
Per HHS agency policy, individuals hired for this position that live within 50 miles of Austin headquarters may be required to be in office three days a week.

KNOWLEDGE SKILLS ABILITIES:

Knowledge of health and human services program, services, and procedures (SNAP, Medicaid, CHIP, TANF, and MEPD). Knowledge of analysis processes and of program planning and implementation. Knowledge of the principles and practices of public administration and management.
Extensive knowledge of the Defect Management Process preferred.
Extensive knowledge and skill performing technical work which must include analysis of work problems and interpretation of complex data and written material. Skill in problem solving and analytical thinking/analysis.
Extensive knowledge in process mapping and application of process improvement methodologies.
Advanced skills in Microsoft Suite Application such as, Word, PowerPoint, Visio, and Excel, including pivot tables and other data analysis functions.
Advanced skills in interpersonal relationships, including the ability to work with people under pressure, negotiate among multiple parties, resolve conflicts, and establish and maintain effective working relationships with various level personnel. Skills in leadership and communication. Skill in managing multiple projects and meeting tight deadlines.
Advanced skills in evaluating problems; developing alternative solutions; overseeing studies; developing and interpreting policies and procedures; designing programs or training; implementing policies and procedures; preparing concise reports; communicating effectively; and planning, assigning, and/or supervising the work of others.

REGISTRATION OR LICENSURE REQUIREMENTS:

Certified Scrum Master (CSM) or Agile-related certification preferred

TELEWORK DISCLAIMER:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs. Per HHS agency policy, individuals hired for this position that live within 50 miles of their Austin headquarters may be required to be in office three days a week.
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Active Duty, Military, Reservists, Guardsmen, and Veterans:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor’s Office - Job Descriptions.

Please refer the Job description for details