QSR Shift Lead at OM Group Wingstop

West Saint Paul, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

15 May, 26

Salary

18.0

Posted On

14 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Coordination, Training, Motivation, Inventory Management, Ordering Supplies, Food Safety Compliance, Sanitation Standards, Customer Inquiry Resolution, Scheduling, Labor Cost Management, Sales Performance Monitoring, Financial Goal Achievement, Team Leadership, Problem-Solving, Customer Focus

Industry

Restaurants

Description

Benefits: Bonus based on performance Free uniforms About the Role: Join OM Group Wingstop in Rogers MN, as a Shift Lead, where you will play a vital role in delivering exceptional service and delicious food to our customers. This exciting position offers an opportunity to lead a dynamic team in a fast-paced environment while ensuring operational excellence. Responsibilities: Supervise and coordinate daily operations to ensure smooth service. Lead, train, and motivate team members to achieve high performance. Manage inventory levels and assist with ordering supplies as needed. Ensure compliance with food safety and sanitation standards. Handle customer inquiries and resolve any issues with professionalism. Assist in scheduling shifts and managing labor costs effectively. Monitor sales performance and assist in achieving financial goals. Promote a positive work environment and uphold company values. Requirements: Previous experience in a leadership role within the food service industry. Strong communication and interpersonal skills. Ability to thrive in a fast-paced, high-pressure environment. Knowledge of food safety regulations and best practices. Proficient in point-of-sale systems and basic financial management. Flexibility to work varying shifts, including evenings and weekends. Strong problem-solving skills and a customer-focused attitude. High school diploma or equivalent; additional management training is a plus. At Wingstop, we want our Shift Leads to bring pride and passion to every shift—serving up the best wings and boldest flavors to every guest who walks through our doors. Join our team today and be part of the amazing growth OM Group has to offer across Minnesota!" About Us: OM Group Wingstop has been serving delicious wings and exceptional customer service for over a decade. Our customers love our flavorful menu and commitment to quality, while our employees appreciate the supportive culture and opportunities for growth within the company. Join us and be part of a team that values dedication and passion!

Responsibilities

The Shift Lead will supervise and coordinate daily operations to ensure smooth service delivery, while also leading, training, and motivating team members to achieve high performance standards. Responsibilities also include managing inventory, ensuring food safety compliance, handling customer issues, and assisting with scheduling and labor cost management.