JOB SUMMARY

The Dental Receptionist plays a vital role in ensuring the smooth operation of the dental practice while providing exceptional patient care. This position involves managing patient appointments, handling administrative tasks, and serving as the first point of contact for patients. The ideal candidate will possess strong communication and organisational skills, along with a passion for delivering high-quality service in a dental environment.

SKILLS

• Strong patient care focus with the ability to empathise with patients’ needs.
• Proficiency in English, both written and spoken, to communicate effectively with patients and staff.
• Basic IT skills for managing appointment systems and electronic health records.
• Excellent communication skills to interact positively with patients and colleagues.
• Strong organisational skills to manage multiple tasks efficiently in a fast-paced environment. This role offers an opportunity to be part of a dedicated team committed to providing outstanding dental care while enhancing your professional skills within a supportive environment.
  Job Types: Full-time, Part-time, Permanent
  Expected hours: 28 – 36 per week
  Work Location: In perso

• Greet patients warmly and assist them with check-in and check-out procedures.
• Schedule and confirm appointments, ensuring efficient use of the dentist’s time.
• Maintain accurate patient records and manage billing processes.
• Answer phone calls and respond to patient inquiries in a professional manner.
• Coordinate with dental staff to ensure seamless patient flow throughout the day.
• Handle administrative tasks such as filing, data entry, and maintaining inventory of supplies.
• Assist in managing the waiting area to ensure a comfortable environment for patients.