ABOUT US

At Apollo Home Healthcare, we provide high-quality, person-centred care to people in the comfort of their own homes. Every individual we support has unique needs – we tailor every care package to them, building a compassionate and skilled team around their requirements.
We live and work by the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment – and we’re looking for people who share those values.

ABOUT THE ROLE

We’re excited to be recruiting for a newly created Quality Administrator position to support our growing Quality Team based at our Central Office in Codsall. If you have a background in administration—ideally in a quality or care setting—and enjoy a fast-paced, purpose-driven environment, this could be the role for you.

KEY RESPONSIBILITIES INCLUDE:

• Provide general administrative support to the Quality Team, including inbox management and responding to queries
• Manage training calendars and allocate online training to care staff
• Maintain accurate internal training logs and on Social Care TV
• Attend incident meetings, produce clear and accurate minutes, and issue the agreed follow-up action plans.
• Assist with internal audits and complete external reports for Integrated Care Boards (ICBs)
• Gather and collate stakeholder feedback to support service improvement
• Produce bespoke reports for management as required
• Support with internal working groups
• Contribute to ongoing digitalisation efforts within the team