ABOUT US

Here at VMCH our services are as diverse as the people we support. As a for-purpose organisation, compassion, respect, and inclusion aren’t just words to us, they guide us in everything we do. While we’ve been around for over a century, we’re always moving forward. We stay true to who we are by supporting people and families to live their best lives, providing a place to call home and spaces to learn and grow.

ABOUT THE ROLE

You will work with our Disability Services teams to ensure the effectiveness of the VMCH Quality Management System and to support governance by:

• Monitoring quality of care and service systems through audits and data analysis
• Collating and analysing quality of care indicators
• Identifying and reporting regulatory compliance risk and gaps

In addition, you will promote a culture of continuous improvement and quality by leading an outcomes-based approach.
This position is for 12-month Fixed Term position reporting the Chief Quality Officer.

To be successful in this role, you will have the following:

• Experience in quality or management within a service context.
• Up-to-date knowledge of aged care and the reforms happening in the sector.
• Strong leadership, organisational, and problem-solving skills, with the ability to manage multiple tasks and priorities.
• Excellent communication, interpersonal, and customer service skills, with the ability to build rapport and trust with residents, families, and staff.
• Demonstrated ability and willingness to work in a team and independently.
• Proficiency in Microsoft Office, particularly Word, Excel and Outlook.
• Registered Nurse qualification and experience desirable