QUALITY & COMPLIANCE MANAGER

We have an exciting opportunity for an experienced Quality and Compliance Manager to join the Operational Excellence and Compliance Department at our Dunstable site. The Quality Manager will lead, coach & develop a team of Quality employees to support the Dunstable site ensuring that products and processes comply with specifications, HACCP principles and BRC/ISO and Customer requirements.
​Key Areas of responsibility​
· Review and maintain the Quality Management System - Standard Operating Procedures (SOP), Work Instructions (WI), spreadsheets, Technical/Quality Agreements
· Coordinate and Lead with BRC unannounced audit preparation and act as Leader
· Senior member and coordinator of the HACCP systems for the site.
· Lead site quality audits and visits.
· Coordinate and carry out internal audits (systems and GMP) with robust corrective action close outs.
· Continual assessment & improvement of the Manufacturing Site Standards
· Manage the concession and non-conformance systems with appropriate corrective actions, on site and with suppliers
· Manage and coordinate customer complaints investigations and corrective action close outs
· Manage and coordinate pest control site visits and corrective action close outs
· Communicate with customers, suppliers, and service providers
· Support the development team during the concept to launch process to ensure all new products, once launched, comply with all current systems
· Maintain QA audit schedule
· Manage returns and rework
​The Person​
· Strong individual with an analytical approach with attention to detail
· Self motivated and can work under pressure
· A can-do attitude, able to overcome obstacles with a team approach
· Ability to inspire and motivate others using appropriate leadership styles
· Organisational and planning skills to manage your time and to meet deadlines and objectives
· Interpersonal skills that enable you to collaborate with people at all levels and to motivate others
· Written and spoken communication skills that allow you to inform and advise others clearly
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KNOWLEDGE, TRAINING AND EXPERIENCE REQUIRED​

· Minimum 5 years’ experience managing and coordinating Quality, within a manufacturing environment. (essential)
· Implementation and management of Quality - ISO 9001; ISO 45001; ISO 14001 and BRCGS (essential/desirable)
· HACCP Level 3 (essential)
· Lead and Internal Auditor qualification or experience (desirable)
· Excellent IT skills, proficient with all Microsoft Office Packages, ERP and Quality software systems
· Previous experience in the design and delivery of quality training solutions and assessing the effectiveness of such training interventions
· Strong experience in Root cause analysis and corrective actions implementation
· NEBOSH Certification (desirable)
· Continuous Improvement mindset and experience

Job Types: Full-time, Permanent

Benefits:

• Health & wellbeing programme
• On-site parking
• Referral programme

Schedule:

• Monday to Friday

Application question(s):

• Do you have at least 5 years experience managing and coordinating Quality in a manufacturing environment?
• Do you have experience implementing and managing Quality - ISO 9001, ISO 45001, ISO 14001 and BRCGS?
• Do you have HACCP Level 3?
• Do you have the legal right to work in the UK?

Work Location: In person
Application deadline: 12/06/2025
Reference ID: QCM-DUN-052