Costa Rica, San Jose
Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.
Are you ready to take on a key role that ensures flawless HR and Payroll services across multiple regions? At Lonza, we are growing our dynamic team to include a dedicated HR & Payroll Quality and Compliance Manager. This is an outstanding opportunity to be part of a world-class organization that is committed to continuous improvement and delivering the highest standards of quality. Join us in our mission to help businesses improve the world!

Key responsibilities:

• Manage quality assurance and risk to ensure compliant HR & Payroll services across Lonza locations, focus but not limited to Americas.
• Ensure compliance with all HR & Payroll impacted statutory requirements, financial regulations, and company policies.
• Identify and ensure implementation of necessary changes to keep the payroll service aligned with current legislation, financial regulations, and Labor Agreements.
• Proactively monitor compliance changes in respective countries, providing governance to HR Services teams that changes have been reflected in process.
• Provide governance to Ensure deadlines are met for statutory returns and payments.
• Continuously improve HR & Payroll-related processes and controls, including business continuity plans and simplifying legacy approaches as part of wide Global HR Operations team
• Gather, analyze, and provide relevant details in support of performance indicators and targets, such as HR performance quality and accuracy.
• Work closely with finance colleagues for monthly and period payroll-related activities, including reconciliations and maintenance of control accounts.
• Lead audits that impact HR Services with support from the wider team.
• Manage ad hoc projects and take ownership of complex and technical issues related to compliance and risk control.
• Advise the team and wider collaborators on compliance and risk-related business decisions.
• Foster connections with internal and external collaborators.
• Provide appropriate management information as required.

Key requirements:

• Degree or equivalent experience in HR or related fields.
• Experience in Risk and Compliance Management.
• Proficient experience within a shared service center, preferably in an HR Services environment acting as a subject matter expert.
• Excellent IT skills in MS Word, Excel, including VLOOKUP and pivot tables.
• Demonstrated excellence in customer relations, building partnerships, and managing collaborators.
• Good knowledge and experience working with Workday/ServiceNow.
• Experience with Payroll Change Management processes.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.
People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
Reference: R67374

• Manage quality assurance and risk to ensure compliant HR & Payroll services across Lonza locations, focus but not limited to Americas.
• Ensure compliance with all HR & Payroll impacted statutory requirements, financial regulations, and company policies.
• Identify and ensure implementation of necessary changes to keep the payroll service aligned with current legislation, financial regulations, and Labor Agreements.
• Proactively monitor compliance changes in respective countries, providing governance to HR Services teams that changes have been reflected in process.
• Provide governance to Ensure deadlines are met for statutory returns and payments.
• Continuously improve HR & Payroll-related processes and controls, including business continuity plans and simplifying legacy approaches as part of wide Global HR Operations team
• Gather, analyze, and provide relevant details in support of performance indicators and targets, such as HR performance quality and accuracy.
• Work closely with finance colleagues for monthly and period payroll-related activities, including reconciliations and maintenance of control accounts.
• Lead audits that impact HR Services with support from the wider team.
• Manage ad hoc projects and take ownership of complex and technical issues related to compliance and risk control.
• Advise the team and wider collaborators on compliance and risk-related business decisions.
• Foster connections with internal and external collaborators.
• Provide appropriate management information as required