• 2 x positions, flexible location in any of our Greater Sydney hubs
• $100-120K + Super + Salary Packaging
• Flexible, friendly organisation, Supportive management team

SKILLS AND REQUIREMENTS

• Degree qualified in area relating to service delivery and in a relevant field (e.g. social work, human services, psychology, allied health, nursing or significant equivalent knowledge, skills and experience).
• Must have proven experience in a Quality and/or Safeguarding role with a background in Child, Youth and Family or Ageing and Carer services and comprehensive understanding of program and practice challenges in service delivery.
• Excellent writing, presentation and communication skills and experience in providing expert advice and quality improvement support.
• Experience in monitoring, reviewing, and evaluating quality systems, frameworks, processes, and improvement initiatives in response to data
• Demonstrated ability to drive change through influence, with the ability to build strong working relationships based on trust and collaboration across all levels of the organisation.
  If you identify as Aboriginal and/or Torres Strait Islander peoples, then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and wisdom of Aboriginal and Torres Strait Islander communities, we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace.

ABOUT THE ROLE

Join a dynamic team where your expertise drives real impact. This pivotal role champions continuous improvement, ensures legislative compliance, and strengthens safeguarding frameworks across operational directorates. Be the specialist who empowers best practices and elevates care standards to new heights across our Child, Youth and Family and Ageing and Carer Services.

DUTIES

• Support the implementation, maintenance and continuous improvement of a comprehensive Client Safeguarding Framework and provide insights and analysis for the identification of developmental, preventative and corrective safeguard actions.
• Support implementation of Quality & Safeguarding governance mechanisms across Operations and facilitate sharing of safeguarding and quality data trends from incidents, complaints and feedback
• Support logistics and administration of external accreditation audits and reviews within the Child, Youth and Family and Ageing and Carers directorates.
• Undertake reviews of individual incidents and complaints for quality, compliance and practice gaps in collaboration with Risk & Compliance and support continuous improvement processes.