Quality and Safety Associate at Mater

, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

0.0

Posted On

25 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quality Management Systems, Risk Management Systems, Incident Investigation, Complaint Investigation, Data Analysis, Patient Safety, Clinical Outcome Data, Compliance Monitoring, Corrective Actions, Root Cause Analysis, Accreditation Preparation, Microsoft Office, Relationship Building, Multidisciplinary Teamwork, Empathetic Communication, Quality Improvement

Industry

Hospitals and Health Care

Description

About the role Mater Hospital Brisbane is currently looking for Quality and Safety Associate based at our South Brisbane campus. This is a maximum term contract until June 2027, worked minimum 0.8 (30 hours per week) up to full time (38 hours per week). The Quality and Safety Associate will report to the Hospital Quality and Safety Manager and as part of the team, aid the clinical department managers in Quality and Clinical Safety Management and accreditation preparation across the hospital/service. Salary: Commensurate with experience plus superannuation [https://www.ato.gov.au/tax-rates-and-codes/key-superannuation-rates-and-thresholds/super-guarantee] and access to not-for-profit salary packaging up to $15,900 [https://account.smartsalary.com.au/benefits-available?ercode=MML] + access to many staff benefits! [https://www.mater.org.au/group/careers/working-with-mater] What you’ll be doing * Provide leadership and support to Hospital/Service Quality and Safety Manager and clinical department managers for implementing quality and risk management systems * Assist in incident and complaint investigation and coordinate actions to prevent recurrence * Collect and analyse patient safety and clinical outcome data for quality and safety system effectiveness * Support the Hospital/Service Quality and Safety Manager in monitoring compliance with policies and implementing corrective actions * Coordinate the implementation of recommendations from root cause analysis or other reviews with Hospital Executive * Stay updated on new best practices related to quality and safety from literature and professional organisations About you Ideally, you will also have at least 5 years frontline clinical experience and intermediate Microsoft Office skills. Tertiary qualification in a relevant discipline. * Demonstrated experience in developing working relationships to achieved identified outcomes and an ability to work effectively as part of a multidisciplinary team * Ability to provide empathetic communication in difficult situations * Demonstrated knowledge of and experience in health service delivery with appropriate clinical knowledge, experience and skills is essential including a basic understanding of care processes provided in multiple areas of the hospital * Demonstrated experience or a willingness to gain an understanding of quality improvement initiatives and their practical application * Demonstrated experience or a willingness to develop analytical skills to trend and interpret data and provide reports on data / information used for projects, evaluation and process improvement activities Why join us? Mater [https://www.mater.org.au/] is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare [https://www.mater.org.au/health/hospitals/mater-private-hospital-rockhampton], education [https://www.matereducation.qld.edu.au/], fundraising & philanthropy [https://www.materfoundation.org.au/] and research [https://www.materresearch.org.au/] — and it’s our people who make the difference. We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence. * Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits * Grow your career with access to industry-leading training and professional development through Mater Education * Wellbeing support through our Employee Assistance Program and on-site pastoral care teams * Access a range of health and wellbeing services with a corporate discount on private health insurance * Exclusive discounts across dining, retail, travel, accommodation (just to name a few!) * Stay active with unlimited access to discounted gyms via the Fitness Passport program * Convenient, discounted on-site parking * Enjoy great food with reduced prices at our campus cafés and coffee spots * Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team Be part of something bigger. Make your move with Mater [https://www.mater.org.au/about-us/careers]. #GETBETTERWITHMATER For more information regarding the role, please contact Emily Morrison at Emily.Morrison@mater.org.au [Emily.Morrison@mater.org.au] Applications close Wednesday 8th April 2026 –please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW. Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks). Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage [https://www.mater.org.au/about-us/who-we-are/reconciliation]. Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.

Responsibilities

The associate will support the Hospital Quality and Safety Manager and clinical department managers in implementing quality and risk management systems, assisting with incident investigation, and coordinating actions to prevent recurrence. This role also involves collecting and analyzing patient safety data and monitoring compliance with policies.