Quality and Warranty Technician at Folience Inc

Sumner, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Jan, 26

Salary

0.0

Posted On

25 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quality Assurance, Warranty Claims Processing, Data Analysis, Root Cause Analysis, On-floor Inspections, SOP Documentation, Process Audits, Continuous Improvement, Training Support, Quality Metrics, Problem Solving, Communication, Analytical Skills, Teamwork, Adaptability, Manufacturing Experience

Industry

Manufacturing

Description

On-Site | Sumner, Iowa | Full-Time | Life Line Emergency Vehicles, a leader in custom ambulance manufacturing, is seeking a Quality Technician / Quality Specialist to support our Quality Department in maintaining and improving product and process standards. This role provides direct on-floor support to production teams, assists with warranty investigations, and contributes to continuous improvement initiatives that uphold the reliability and reputation of our vehicles. About the Role In this dynamic and hands-on position, you will assist with warranty claims processing, conduct quality investigations, and support corrective action efforts. You will work closely with production teams to ensure compliance with SOPs, quality metrics, and company procedures while contributing to Lean and 5S initiatives. This is a cross-functional role ideal for someone who is detail-oriented, adaptable, and passionate about quality in a manufacturing environment. Key Responsibilities * Assist with processing and reviewing warranty claims in collaboration with internal teams, dealers, and customers. * Analyze data related to field performance and generate summary reports highlighting trends and corrective actions. * Participate in root cause analysis and help drive preventive/corrective action initiatives. * Perform on-floor inspections and support production teams in resolving quality issues in real time. * Document findings and assist in updating SOPs, work instructions, and quality checklists. * Conduct process audits and support incoming/in-process inspections. * Assist in developing quality metrics, reports, and continuous improvement efforts such as 5S and Lean projects. * Support training efforts related to defect prevention, documentation accuracy, and quality best practices. * Maintain accurate quality records and contribute to QMS improvement projects and audit readiness. Qualifications * Associate’s degree or equivalent experience in Quality, Manufacturing, Engineering Technology, or a related field preferred. * 2+ years of quality experience in a manufacturing environment (automotive, aerospace, or custom fabrication preferred). * Familiarity with quality systems, documentation control, and corrective action processes. * Ability to read blueprints, SOPs, and work orders. * Strong problem-solving, communication, and analytical skills. * Proficiency in Microsoft Office; experience with QMS or ERP systems is a plus. * Team-oriented, adaptable, and able to manage shifting priorities in a production environment. Core Competencies Detail-focused, strong teamwork and communication, root cause mindset, accountability, continuous improvement focus, and professionalism. Physical Requirements This role requires the ability to stand and move through production areas for extended periods and occasionally lift up to 25 lbs. This is an on-site position in Sumner, Iowa. Relocation is not offered. Sponsorship is not available; candidates must be authorized to work in the United States. Applicants must be able to commute to Sumner, Iowa daily. All employment offers are contingent upon passing a pre-employment screening, which includes a physical, drug screen, and hearing test.

Responsibilities

Assist with warranty claims processing and conduct quality investigations. Support production teams in resolving quality issues and contribute to continuous improvement initiatives.