Quality Assessor, Customer Outcome Testing at Monzo
Manchester, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

08 Nov, 25

Salary

35475.0

Posted On

08 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description

WE’RE ON A MISSION TO MAKE MONEY WORK FOR EVERYONE.

We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
Hear from our UK team about what it’s like working at Monzo ✨
Remote, UK | £28,020 to £35,475 + Benefits | Hear from the team ✨

Responsibilities

You’ll play a key role by…

  • Conducting Customer Outcome Testing across customer journeys, championing our customer-first approach focusing on
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