JOB DESCRIPTION

At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.
Azenta Life Sciences is a global leader in the life sciences space with headquarters in Burlington, MA, and offices and operations worldwide. We are a market leader in automated bio sample management solutions and genomic services across areas such as drug development, clinical and advanced cell therapies for the industry’s top pharmaceutical, biotech, academic and healthcare institutions globally. We provide unparalleled capabilities with our lab analysis, sample management and storage services, informatics software, and consumables, with the largest installed base managing over 1 billion samples globally.

WHAT YOU’LL DO…

• Manage and maintain companywide employee training records, including coordination, auditing, and delivery of training.
• Review policies, procedures, and validation documents (e.g. freezer mapping, alarm systems) to ensure best practices and compliance.
• Work within the electronic document management system (e.g. review Change Controls, create accounts).
• Scan, archive, and organize quality documentation (internal and external).
• Handle general administrative tasks: maintain records, manage correspondence, and answer calls.
• Coordinate and support client audits, visits, and respond to quality questionnaires.
• Assist in drafting documents, internal/external audits, and quality-related employee training.
• Ensure compliance with GLP, GMP, GDP, and internal quality standards.
• Support the implementation of the quality system in global branches and ensure consistent communication and escalation of quality-related issues across the organization.
• Contribute to process improvements by proposing practical solutions that support long-term success and compliance.
• Maintain confidentiality and adhere to communication guidelines regarding business and patient information.
• Collaborate effectively with cross-functional teams to achieve shared goals and maintain a positive, respectful work environment.
• Perform additional duties as directed by the EU Quality Manager.