Hybrid Working (3days in the office, 2 from home)
Ipswich, free parking
£26,000- £28,000pa
Pure are delighted to be supporting a well-respected local business with the recruitment of a Quality Assurance Administrator to become a part of their QA team.
The Team you will be a part of drives up standards in their industry and provides a high-quality audit service to their clients, you will be working closely with their network of accredited contractors to onboard and upskill them. The objective of the team is to be proactive and professional in the delivery of a streamlined and high-quality quality assurance programme. This role assists in providing administrative support to the field based team.

KEY SKILLS:

• Experience in an administrative role working as part of a wider team
• Experience within the UK construction product sector is desirable
• Experience working with a CRM system is desirable
• Basic Microsoft Office 365 skills- Outlook, Word, Excel; Teams, SharePoint
• Basic GDPR knowledge
  Full Job Description is available on request.

• Receive, record and issue daily quality assurance site audit reports to maintain evidence of adherence to regulations and procedures and enabling visibility of progression to our customers.
• Assist with planning and diary management for the QA team to ensure the effective and efficient delivery of the team’s work and that project deadlines are met.
• Track and progress installer accreditation applications to ensure installers who satisfy the criteria are able to become members of the approved installer network without delay.
• Organise upskilling workshops for approved installer operatives in order to continuously improve the delivery and quality of our product offering.
• Maintain the QA dashboard on our central CRM system, updating QA records and pulling off relevant reports to assist analysis of QA workflows and KPIs.
• Deal with telephone and email enquiries in a friendly and professional manner ensuring the customer receives ahigh-quality service to optimise our brand and reputation.
• Plan, organise and manage your own time effectively to ensure all tasks are achieved to deadline to the highest quality and optimum efficiency for the team.
• Develop and maintain professional and positive working relationships with colleagues, suppliers and external
• representatives, working in partnership to achieve a high-quality service to optimise Company performance.