Job ID: 58806
Job Category: Community & Social Services
Division & Section: Children’s Services, Child Svcs Service System Plng&Policy Dev
Work Location: East District Office, 325 Milner Avenue
Job Type & Duration: Full-Time, Permanent Vacancy
Hourly Rate and Wage Grade: $37.11 to $40.65
Shift Information: Monday to Friday, 35 hours per week
Affiliation: L79 Full-Time
Number of Positions Open: 1
Posting Period: 05-Sept-2025 to 22-Sept-2025

YOUR APPLICATION MUST DESCRIBE YOUR QUALIFICATIONS AS THEY RELATE TO:

• Considerable experience providing Bilingual (English and French) services, communicating effectively in English and French with all levels of staff, internal and external stakeholders in person, by telephone, and in writing.
• Currently registered with the College of Early Childhood Educators.
• Considerable experience in licensed childcare work including familiarity with policies and procedures related to the operation of a childcare center and child and human development theories.
• Experience in program development and evaluation related to the provision of human services.
• Experience in effectively identifying problems and in proposing solutions.

Reporting to the Program Manager Children’s Services, Quality and Capacity Building, the Quality Assurance Analyst:

• Conducts joint field audits with supervisors and/or peers to determine adherence to standardized assessment procedures and makes recommendations as required.
• Conducts on-site quality assurance assessments on a city-wide basis.
• Evaluates licensed Child Care programs to monitor program quality and facilities, ensuring municipal and other legislated regulations and standards are maintained.
• Educates Child Care Operators on the quality assurance requirements for their premises.
• Identifies areas of non-compliance and initiates corrective action.
• Documents and reports the results of quality assurance assessments to management personnel, including posting the results on the public website.
• Prepares reports for contracted agencies, internal files and divisional use.
• Provides consultation to District Consultants on quality assurance related issues.
• Develops and implements in-service education sessions for peers and other divisional staff.
• Evaluates and makes recommendations on the Divisional Training Plan related to professional development and training required to improve childcare quality.
• Conducts periodic review of records/reports to determine timeliness and completeness of assigned workloads.
• Develops, implements and maintains operational procedures, information systems, administrative documentation and record control for quality assurance processes.
• Participates on internal committees and work groups.