As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community – almost $90 million since 2000 alone – because when our members do well, we believe our communities should do well too.
Quality Assurance Analyst
Jan 24, 2025
Location(s): Surrey, Vancouver - Lower Mainland or Toronto - GTA
Job Type: Full Time
myWork Options: In-person, Hybrid
Starting Salary Range: $80,800-$105,000

ACCOUNTABILITIES

• Identify the test requirements based on specifications and coordinate testing activities with development and product teams. Design and execute test cases, scenarios, scripts, or procedures to ensure thorough evaluation and quality assurance.
• Record and detail all bugs and errors found in testing and monitor their status during the resolution process. Collaborate with development teams to prioritize fixes and manage issues using defect-tracking tools. Communicate actionable insights to stakeholders to aid in defect resolution.
• Analyze new software releases to identify potential risks and develop strategies to mitigate those issues. Assess the impact of software updates or patches. Work with cross-functional teams to ensure adherence to risk management procedures.
• Maintain precise test strategies and results records while reviewing technical documents for thoroughness. Guarantee that documentation adheres to company and regulatory standards and obtain necessary approvals from stakeholders.
• Provides support for Business as Usual (BAU) issues and is tasked with the quality in the BAU process when production issues arise.

SKILLS AND QUALIFICATIONS

• Bachelor’s degree or Diploma in Computer Science, Engineering, or related field
• ISTQB Certified Tester Foundation Level (CTFL) is an asset.
• 3+ years in Canadian banking experience
• Microsoft Office experience
• Knowledge of and experience in SDLC (Software Development Life Cycle), testing concepts, methodologies and metrics as an asset.
• CCS-related business knowledge (retail, commercial, etc.) and product knowledge (i.e. T24, Digital, and Advice Centre)
• Excellent attention to detail with strong analytical, problem-solving and troubleshooting skills
• Effective interpersonal skills, ability to build and maintain relationships with internal customers ( e.g. QA team, Development team, Business, Infrastructure)

The Quality Assurance Analyst plays a pivotal role in maintaining the high standards of software quality that our customers rely on. Within our Technology Team, you’ll adhere to established best practices as you conduct thorough evaluations, ensuring quality standards are met for application development and align with the stringent corporate protocols we uphold. This position offers a rewarding path to enhance your abilities, delve into detailed analytical work, and contribute significantly to the smooth operation of our systems, ensuring the data remains secure and our services are dependable.