ABOUT ROADRUNNER

At RoadRunner, our daily motivation is to accelerate the road to Zero Waste™ while providing maximum value for our customers and our communities. We achieve this through efficient, cost-effective and sustainable waste operations. Our team cares deeply about each other and our planet, and we are dedicated to leveraging technology and innovation to modernize a vital industry with integrity, expertise and a passion for create a future where waste is a problem of the past™.
Technology, artificial intelligence and data-driven strategies are the backbone for our team of waste experts to reliably provide our customers with the most streamlined, cost effective and sustainable waste and recycling services. Since RoadRunner’s creation in 2014, we’ve helped more than 12,000 customer locations achieve an average between 10 - 20% savings on their monthly waste bills while also improving their recycling efficiencies. We’re proud that RoadRunner’s industry-leading model has been recognized by the SEAL Business Sustainability Awards 2023, Pittsburgh Business Times’ Best Place to Work 2022, and Pittsburgh Inno’s 2022 Fire Awards.
Our Glassdoor reviews are fantastic (3.3/5 on 283 reviews), our CEO’s approval rating is 71%, and 67% of our reviewers would recommend working here. Our Indeed ratings have consistently improved as we’ve been expanding our teams (3.4/5 on 79 reviews) and we now have over 13K followers on LinkedIn.

JOB SUMMARY:

Ready to put your eagle eye to the test and ensure exceptional quality? As a QA Analyst at RoadRunner, you’ll dive deep into our web and mobile applications, working hand-in-hand with Product, Design, and Engineering. Your mission: to meticulously uncover every detail, champion the user’s perspective, and guarantee our products perform flawlessly. If you’re a natural problem-solver committed to delivering reliable, high-quality software, come help us exceed user expectations!

SKILLS AND EXPERIENCE:

• 1-3 years of professional testing experience and a desire to stretch your skillset.
• Attention to detail and the ability to identify common (happy path) and uncommon (edge case) user flows.
• Experience creating test cases and building testing process from the ground up.
• The agility to plan and test products for different types of users, across different interfaces and devices.
• An ability to navigate a heavy workload and prioritize tasks based on the company’s overall need.
• A good-natured spirit and a voracious appetite for your work.
• Enthusiasm for our sustainability driven mission.
• Self-Driven and able to work autonomously.
• Experience in the Agile Methodology for project management
• Experience working with internal and external stakeholders to balance customer needs with business strategy.
• Experience using test management software (e.g. Qase.io) is desirable.
• Familiarity with reading and/or writing automated tests (e.g. Playwright, Cypress, Capybara) is a plus.
• Detail oriented, possess excellent organizational skills, and have an eagerness to learn current and future business processes.
• Ability to prioritize tasks based on the changing needs of the business and deadlines.
• Comfort with ambiguity, ability to act without having the whole picture using sound judgment and strong decision-making skills.
• Passionate about business results and quality, with a strong sense of accountability, metrics and ownership.
• Strategic thinker with the ability to grasp the tactical details.
• Strong verbal and written communication skills is dynamic and can capture a group’s interest and maintain it as well as the ability to facilitate meetings with diverse and sometimes conflicting points of view.
• Ability to manage multiple projects, multi-task and effectively prioritize conflicting assignments with minimal supervision.
• Proven ability to organize/manage multiple priorities coupled with the flexibility to quickly adapt to ever changing business needs.
• Strong analytical and problem solving. Solid decision making in a timely manner.

EDUCATION:

• Bachelor’s Degree REQUIRED

• 20% - Reviews design specifications to understand the scope, requirements, and function of the product
• 20% - Identifies appropriate parameters, functions, and data to test and validate; parameters may include general function, validity of results, accuracy, reliability, and compliance with industry standards.
• 30% - Conducts testing to ensure products perform according to user requirements and within established guidelines
• 20% - Identifies, logs, and recreates error codes, bugs, and defects.
• 10% - When a product does not perform within specifications, reports defects to Product, Design, and Engineers while identifying and recommending solutions, improvements, and updates
  Travel Required: Less than 5%