POSITION DESCRIPTION:

The quality assurance analyst is responsible to ensure that the AI software functions as intended to deliver an exceptional experience and optimal outcomes. The analyst must define quality requirements for software capabilities and functions, design test plans, and test the software to validate correct and expected results throughout the software development lifecycle.

Responsiblities:

• Define quality requirements for the product in collaboration with the product manager and lead software engineer
• Design test plans and test scenarios, create manual and automated test cases, and run scripts to identify issues, analyze results, and validate functionality and accuracy
• Participate in software development process to ensure quality standards are maintained
• Discover bugs and unexpected results before the software is launched then collaborate with developers to resolve and test again
• Review the final product’s functionality before release and provide the project team with documented results
• Ensure software backend and frontend functionality matches requirements
• Assist with root cause analysis working with clients, developers, researchers, and customer success representatives
• Document issues into the specified document repository, present findings at design reviews, and assist development of resolution pathways
• Enter bug reports into reporting systems and tracking progress against client or technical requirement performance benchmarks
• Accept, document, and act upon user feedback and requests in multiple input media such as emails, chats, forms, and client conversations

Skills:

• 2+ years of experience developing and running software test scripts in testing software
• 2+ years of experience with software development
• Experience using collaboration and documentation software such as Jira, Github, Slack, and Confluence
• Familiarity with Agile software sprint cycles and timelines

Requirements:

• Bachelor’s Degree from an accredited college or university
• Pursuant to Executive Order 12968, August 2, 1995, this position requires U.S. citizenship
• Current U.S. government top secret clearance with eligibility for SCI and counterintelligence scope polygraph

CULTURAL FIT & VALUES

At Accrete, success goes beyond technical expertise—we value innovation, collaboration, and accountability. Our team members embody:

• Ownership & Accountability – Drive projects to completion with high standards and proactive problem-solving.
• Transparency & Communication – Share information openly, give and receive constructive feedback.
• Strategic Thinking & Problem-Solving – Analyze challenges critically and implement effective solutions.
• Collaboration & Professionalism – Work as a team, contribute meaningfully, and uphold mutual respect.
• Passion for AI & Innovation – Stay curious, continuously learn, and push AI’s potential.
• Going Beyond the Job Description – Seek opportunities to contribute beyond core responsibilities.

These principles shape our culture, performance evaluations, and growth opportunities, ensuring we build a mission-driven organization together.

• Ownership & Accountability – Drive projects to completion with high standards and proactive problem-solving.
• Transparency & Communication – Share information openly, give and receive constructive feedback.
• Strategic Thinking & Problem-Solving – Analyze challenges critically and implement effective solutions.
• Collaboration & Professionalism – Work as a team, contribute meaningfully, and uphold mutual respect.
• Passion for AI & Innovation – Stay curious, continuously learn, and push AI’s potential.
• Going Beyond the Job Description – Seek opportunities to contribute beyond core responsibilities