Lewisham CAMHS Mental Health Support Team (MHST) is a new early intervention, prevention and wellbeing promotion service designed to help meet the mental health needs of children and young people (CYP) in education settings. Our business administration and data management colleagues are a vital part of our service and the successful candidate will part of an expanding team of dedicated professionals, supporting schools to improve mental health outcomes for children. This post has several components which are detailed in the full job description.
(1) To provide business administrator support to MHST Leadership Team and to assist in the effective delivery of a comprehensive MHST service and support to Clinical Service Lead/ Managers.
(2) Be proficient in time management and able to deal with conflicting priorities in association with high level matters.
(3) Support with the MHST recruitment, ensuring the recruitment process is efficient, timely and meets the requirements for staff working with children and young people.
(4) To support Clinical Service Leads with E-Rostering system for the MHST.
(5) To lead on service relevant projects, as delegated by the MHST Senior Leadership Team.
(6) To provide an excellent standard of customer care and administration support and being a first point of contact for children and families, education settings, colleagues as well as external agencies and other stakeholders for a range of MHST activity
(7) To oversee communications to schools and colleges, disseminating information and updates to participating settings and to provide up-to-date information and guidance, organising regular newsletters and sharing information relevant to education settings.
(8) To maintain the MHST web page, adding and updating new developments and working alongside digital services.
(9) Overseeing data analysis, quality assurance and routine reporting requirements.
We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel lik e you are part of a close knit team at SLaM. It’s important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer.

SERVICE REQUIREMENTS:

1) To have a detailed knowledge and understanding of the work and services being provided within the MHST and Lewisham CAMHS and to act as a point of information and communication within the service.
2) To review, improve, update and implement administrative systems with the admin and business manager, consulting with the Service Managers where necessary.
3) Provide day to day operational support to clinical and professional leads within the service, including diary management, administrative duties, taking minutes and managing action logs at senior meetings.
4) The post holder will be expected to oversee the use of Electronic Patient Journey System (ePJS) and the uploading of new referrals as well as monitoring performance alongside CSL’s so that the service meets its operating targets, though timely reports and support.
5) To have a flexible and adaptable approach to work, with the ability to keep to tight deadlines and to prioritise flexibly.
6) To maintain a detailed awareness and knowledge of Child and Adolescent services to answer queries from both internal and external enquiries.
7) To have a good working relationship and a detailed awareness of all Trust and Corporate Departments.
8) Act in a professional manner always, respecting the interests of children, young people and their families being seen by the professional staff and keeping confidential any information on their treatment.
9) Monitor and report on data relating to quality assurance for NHSE/ ICS and internal use.
10) Line management to the Band 4 senior business administrator for MHST
11) Deputise as necessary for other members of the team

Please refer the Job description for details