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Quality Assurance and Improvement specialist at division50

, , Philippines -

Full Time

Start Date

Immediate

Expiry Date

21 Jan, 26

Salary

500.0

Posted On

23 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quality Strategy, ISO Certification, Quality Management System, Process Improvement, Lean, Six Sigma, Kaizen, Customer Satisfaction, Root Cause Analysis, Supplier Quality, Training, Performance Monitoring, KPI Tracking, Internal Audits, External Audits, CAPA

Industry

Business Consulting and Services

Description

Summary Quality Strategy & Policy: - Define and implement the organization’s quality strategy.Align quality objectives with business goals. - Lead ISO or other certification initiatives. Quality Management System (QMS): - Develop, document, and monitor QMS processes. - Ensure compliance with standards such as ISO 9001 or sector-specific requirements. - Conduct internal and external audits. Process Improvement: - Identify inefficiencies and implement corrective and preventive actions (CAPA). - Use Lean / Six Sigma / Kaizen methodologies to drive improvement. Customer Satisfaction - Monitor customer feedback and complaints. - Lead root cause analysis and implement improvements. - Maintain high levels of product/service reliability. Supplier Quality - Evaluate and audit suppliers. - Ensure incoming materials or services meet quality standards. Training & Awareness: - Train staff on quality standards, tools, and processes. - Promote a culture of continuous improvement and quality ownership. Performance Monitoring: - Define and track KPIs (Key Performance Indicators). - Report quality metrics to senior management. 3+ years of experience in Quality Management, Process Improvement, or Operational Excellence. Proven track record in establishing or upgrading QMS and leading ISO or equivalent certification. Demonstrated success in managing multi-department quality initiatives and driving measurable improvement. Experience in supplier quality management and customer satisfaction improvement programs. Prior leadership or cross-functional management experience essential. Base pay of 500$ + commission. Remote opportunity .

Responsibilities

The Quality Assurance and Improvement Specialist will define and implement the organization’s quality strategy, aligning quality objectives with business goals. They will also develop and monitor Quality Management System processes and ensure compliance with relevant standards.