Quality Assurance Assistant (Remote) at New York Psychotherapy and Counseling Center

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Jan, 26

Salary

60000.0

Posted On

09 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Attention To Detail, Organizational Skills, Team Collaboration, Verbal Communication, Written Communication, Time Management, Customer Service, Interpersonal Skills, Presentation Skills, Flexibility, Microsoft Office, Excel, SharePoint

Industry

Hospitals and Health Care

Description

Company Description Celebrating 50 years of excellence, New York Psychotherapy and Counseling Center (NYPCC) has been at the forefront of mental health and wellness; assisting children, families, and individuals with behavioral and emotional challenges at our five locations throughout the city. NYPCC is the leading pioneer of community mental health services, serving over 15,000 clients per month. We run and operate the largest clinic in the State of New York and pride ourselves on innovation and “caring for the community” by providing in-person and telehealth services for our clients, while offering an unsurpassable and competitive compensation structure and benefits package to our team of dedicated employees. NYPCC is certified by Mental Health America as a Platinum Bell Seal organization, the highest certification possible. NYPCC is proud of our ongoing commitment to employee mental health and well-being. Why Work at NYPCC: We Pay Down Your Student Loans! Medical, Dental, and Vision Insurance is Paid for by NYPCC 100% Paid Time Off and Company Paid Holidays 403B Retirement Plan with Match! Amazing Workplace Culture NYPCC Health and Wellness Events Job Description The Quality Assurance Assistant provides support to the QA Manager and QA team members by generating and distributing reports and finding areas that can benefit from improvement, to assist in maintaining agency compliance. Responsibilities: Provide Administrative Support to the QA team Project management support Generate and maintain accurate data using spreadsheets Follow up with staff regarding QA issues and track outstanding issues Organize agendas, generating meeting minutes, and maintaining order within the team shared folders Take meeting minutes. Accurately plan, organize and prioritize tasks given by the QA team Perform other duties as assigned by the QA team Qualifications Currently pursuing a bachelor's in social work, psychology, business or other related healthcare field or already have a degree is required MUST be on Eastern Standard Time Zone Meticulous attention to detail and superior organizational skills Ability to work collaboratively in a team-oriented environment Excellent verbal and written communication skills required Exceptional time-management skills required Exceptional customer service and interpersonal skills Good presentation skills required Must be extremely flexible, capable of meeting deadlines and managing multiple priorities Must be proficient in Microsoft Office applications such as Excel and SharePoint Demonstrated commitment to NYPCC's mission and safeguarding principles to ensure client and staff wellbeing Additional Information All your information will be kept confidential according to EEO guidelines. Please Note: Salary: $50,000 - $60,000/year Compensation will commensurate with experience and qualifications.

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Responsibilities

The Quality Assurance Assistant provides support to the QA Manager and QA team by generating reports and identifying areas for improvement to maintain agency compliance. Responsibilities include administrative support, project management, data maintenance, and tracking QA issues.