Quality Assurance Associate at Conduent

Plano, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Apr, 26

Salary

39000.0

Posted On

25 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Attention To Detail, Communication Skills, Multi-tasking, Data Analysis, Time Management, Problem Solving, Conflict Resolution, Clerical Tasks, Mail Sorting, Machine Operation, Quality Standards, Team Collaboration, Audit Support, Microsoft Applications

Industry

Business Consulting and Services

Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Quality Assurance Associate - Onsite Plano, TX Sun - Thurs 10pm to Clean Desk Mon - Fri 6am - 2:30pm CST Full time position Pay is $17.00/hour which may be below your state's minimum wage. Please take this into consideration when applying. About the Quality Assurance Associate. The individual who fills this position will be responsible for overseeing the quality standards within a print/mail environment. Key duties include sampling the quality of work for all clients, entering data from prepared materials into our QMS system, and collaborating with the QC team to achieve productivity targets. Additionally, the candidate will be expected to provide support during audits, client visits, and uphold high quality standards. A successful candidate will possess strong attention to detail, self-confidence, and the ability to work autonomously. Responsibilities Mail sorting and operating machines Scanning incoming and outgoing mail Assist in the identification root cause regarding errors from mailroom Work independently but be a team player Performs clerical task functions as needed Meet mail-out deadlines including reviewing rejects before mail-out Operates alpha/numeric key machine Additional duties as assigned Requirements Able to pass background and have a high school diploma or GED Excellent oral and written communication skills Excellent attention to detail Must be able to multi-task while maintaining accuracy Can use Microsoft applications such as Teams, Word, Excel and Outlook Can escalate issues to management and take the lead in de-escalating problems and adequately documenting. Must be detail-oriented, a problem solver, adept at data analysis, skilled in time management, and proficient in conflict resolution Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $31,200-$39,000. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

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Responsibilities

The Quality Assurance Associate will oversee quality standards in a print/mail environment, including sampling work quality and entering data into the QMS system. They will also collaborate with the QC team to meet productivity targets and support audits and client visits.