QUALITY ASSURANCE ASSOCIATE

Facility: Heritage East, subsidiary of Heritage Cannabis Holdings Corp
Location: Fort Erie, ON
Type: Full-time
Start Date: Immediate
Start Wage: Competitive, commensurable with experience
Reports To: Quality Assurance Manager

POSITION SUMMARY:

The Quality Assurance Associate is responsible for providing support to the Quality Assurance team. S/he will assist with document management, data entry, and administrative support related to Quality Assurance. S/he will aid in the ongoing implementation and monitoring of the quality assurance systems.

QUALIFICATIONS:

• Bachelor of Science Degree (BSc) or equivalent degree/diploma in an applicable Science related field or equivalent qualification is preferred.
• 2-5 years of work experience in a related field required. (e.g., food industry, pharmaceutical, biomedical)
• Previous experience in either the cannabis industry is an asset
• Knowledge of GPP, HACCP/PCP, GMP, ISO 9001, and Health Canada cannabis regulations is an asset
• Health Canada security clearance is an advantage
• Laboratory experience is an asset
• Knowledge and experience in chemistry, microbiology and pharmacology is an asset
• Strong knowledge of MS Word, Excel, and Outlook
• Excellent analytical skills, strong attention to detail and multitasking
• Excellent time management and prioritization skills
• Excellent English communication skills, both written and verbal
• Criminal Background check required
• Reliable attendance is mandatory
• Excellent workplace housekeeping is essential
• Strong team player with ability to assist whenever required
• Able to work independently with minimal supervision

PHYSICAL REQUIREMENTS:

• Able to stand for long periods of time
• Bending
• Lifting

• Serve as an integral member of the Quality Assurance team, interact/communicate cross-functionally to ensure business objectives are aligned, and ensure that the organization meets its quality, regulatory and business objectives
• Assist in Quality Assurance activities and ensure compliance with Health Canada’s regulatory guidelines and internal SOP’s pertaining to production, processing, packaging, labeling, and shipping
• Prepare, verify, and modify technical documents, viz. Certificate of Analysis, Certificate of Compliance etc. for products
• Create deviations, complaints and CAPA reports in quality the management system to perform risk assessments and investigations for successful closure of non-conformances
• Conduct label verifications, laboratory sampling, analysis, recordkeeping of results and OOS investigation
• Perform QA releases for both incoming and outgoing shipments based on product and documentation reviews
• Responsible for monitoring, calibration, and verification of equipment used in the facility and in-house laboratory with support from maintenance team
• Involved in performing internal audits, production floor inspections, review of process records and training
• Assist with in-house, 2nd party and 3rd party audits/inspections and/or documentation requests by clients, inspection bodies etc.
• Reviewing and printing of logbooks, scanning and photocopying of QA documents including correspondence, reports, drafts, memos, and emails
• Create QA-related materials such as signs and logbooks
• Complete data entry, organize and fill controlled documents and maintain record keeping
• Prepare SOPs to be completed by staff during onboarding and after revisions
• Assist in the preparation of QA deliveries and facilitate shipments
• Ability to read and follow written and verbal work instructions
• Ensure compliance with safe work practices, SOP’s, and all applicable regulations
• Assist in any task the Head of Facilities designates as an immediate priority to preserve the physical or environmental security of the building, its contents, or staff
• Attend any training session designated by the Company
• Prepare management information reports or other duties as assigned by management depending on business needs