ABOUT INNOVATIVE TRIALS

At Innovative Trials, we don’t just lead from the front in patient recruitment—we’re on a mission to continuously revolutionise the patient journey! As an award-winning, industry-recognised leader, we’re known for more than just results. We’re known for continuously pushing the boundaries of what’s possible in patient recruitment.
We celebrate our wins, learn from our challenges (and from each other), and most importantly, we’re always striving for more!
So, what’s our secret recipe? Our people.
At Innovative Trials, every person is a HERO (yep, you read that right). Their passion and drive are what make us the success story that we are today. Want to see for yourself? Check out our careers page
And guess what? We’re growing again! With an exciting wave of new projects coming our way, we’re on the hunt for a Study Lead to join our expanding team.
Could that be you?

KEY SKILLS/ATTRIBUTES/EDUCATION

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  Experience within Quality assurance or Vendor management in the pharmaceutical industry.
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  Proven attention to detail.
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  Good understanding of GCP, ISO 9001:2015
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  Awareness of data privacy regulations such as GDPR, HIPAA and others.
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  Strong written and verbal communication skills.
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  Good organisation and time management skills; ability to prioritise tasks in a fast- paced environment.
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  Assertiveness: ability to question status quo diplomatically or raising with other teams any examples of not following the company’s procedures.
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  Alignment to our company values: Honesty and Integrity, Excellence, Results Driven and One Team.
  This role is office based in Letchworth for at least 3 days a week

THE ROLE : QUALITY ASSURANCE ASSOCIATE & VENDOR LEAD

Our Quality Associate supports our Quality Manager with the oversight of compliance and quality management systems. In addition, the role will act as a Vendor Lead to support operations with the most efficient management of the 3rd party vendors.

WHAT YOU’LL BE DOING:

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  CAPA Management: Updating the CAPA Log with new information and chasing the action owners where appropriate to ensure thorough completion.
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  Change Control: Provide assistance to colleagues who open change controls, review the status and ensure the Change Control Log is up to date. Write quality related Change control documentation; assist others in closure or assessment of effectiveness of their Changes.
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  Quality Events: Client Complaints and Internal Non- conformances- organise the investigation meeting, assist with the write up of the report, ensure it is signed and update the QE Log accordingly. Where necessary, identify the need for CAPAs and ensure these are implemented as per the above.
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  Controlled Documents: Support the process of the review of CDs, ensure the authors are advised before the review and follow up till the document’s publication.
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  Vendor Management: Review the onboarding and performance of existing vendors. Holding Governance Meetings with the key operational vendors where required.
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  Environmental, Social and Governance Program: develop the company’s Environment, Social and Governance Program by collating and analysing energy consumption data from meters / utility bills / solar panels to establish energy performance and estimate future consumption and monitoring and reporting of Scope 1, 2, 3 emissions established as part of this project
  Ready to make waves and be part of a team that’s reshaping the future of patient recruitment and retention? At Innovative Trials, we believe in delivering excellence— and having a blast while doing it.
  If you’ve got the passion, we’ve got the position!