What You Will Do:

Define and Drive Domain Test Strategy

• Develop and implement a practical, risk-based testing strategy aligned with RAKBANK's Quality Engineering framework.
• Determine appropriate test coverage across products, platforms, integrations, and business processes.
• Tailor testing approaches according to business criticality, regulatory considerations, complexity, and delivery timelines.

Protect Critical Banking and Treasury Journeys

• Lead testing across Corporate Banking channels, H2H integrations, payments, cash management, liquidity solutions, virtual accounts, sweeping, trade finance, Treasury, and FX platforms.
• Validate end-to-end transaction journeys from initiation through processing, settlement, and reconciliation.
• Ensure testing covers exception scenarios, transaction failures, reversals, and operational edge cases.

Build and Maintain Sustainable Regression Coverage

• Develop and continuously enhance a comprehensive domain-level regression suite covering critical business journeys.
• Ensure regression coverage evolves alongside platform, product, and integration changes.
• Improve release confidence through meaningful and risk-focused test coverage.

Drive Test Automation and AI Adoption

• Champion test automation and AI-assisted quality engineering practices across the testing lifecycle.
• Evaluate and implement innovative approaches including BDD, TDD, and AI-enabled test design and execution.
• Ensure automated and AI-generated tests deliver reliable, auditable, and compliant outcomes.
• Measure and report tangible improvements in efficiency, quality, and release confidence.

Lead Testing Teams and Release Governance

• Manage and mentor a team of approximately 5-10 Test Engineers.
• Coordinate testing activities across internal teams, vendors, delivery partners, and offshore resources.
• Drive defect triage, root cause analysis, and issue resolution across multiple technology domains.
• Serve as the quality gatekeeper for project milestones and production releases.
• Provide clear recommendations regarding release readiness and escalate significant delivery risks where necessary.

Quality Reporting and Stakeholder Engagement

• Deliver regular reporting on testing progress, critical defects, release risks, and regression health.
• Present quality insights and recommendations to senior business and technology stakeholders.
• Use quality metrics and trends to drive continuous improvement initiatives.

Test Environment and Data Readiness

• Define environment and test data requirements for realistic business validation.
• Partner with infrastructure and support teams to resolve environment and connectivity issues proactively.
• Ensure testing teams have access to stable environments and representative test data.

Non-Functional Quality Assurance

• Ensure performance, resilience, security, and operational readiness testing are adequately planned and executed.
• Work closely with specialist teams to evaluate outcomes and identify potential risks.
• Escalate any gaps or unresolved concerns prior to production deployment.

Vendor and Package Testing Oversight

• Review and challenge vendor testing approaches and evidence.
• Define testing responsibilities between RAKBANK and external solution providers.
• Coordinate quality assurance activities for package implementations, upgrades, configurations, and integrations.
• Facilitate defect resolution across vendor and internal teams to ensure end-to-end solution integrity.