QUALITY ASSURANCE & COMPLIANCE COORDINATOR at Apis Services Inc

Caernarvon Township, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Aug, 26

Salary

60000.0

Posted On

14 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Internal Auditing, Regulatory Compliance, Documentation Review, Data Tracking, Quality Improvement, Risk Identification, Microsoft Word, Microsoft Excel, Microsoft Outlook, Electronic Records Systems, Written Communication, Verbal Communication, Organizational Skills, Attention To Detail, Confidentiality Management, Trend Analysis

Industry

Non-profit Organizations

Description

Location: Abraxas Academy 1000 Academy Drive Morgantown, PA 19543 Salary: $50,000 - $60,000 Annually Reports To: Quality & Compliance Specialist Position Summary The Quality & Compliance Coordinator plays a critical role in supporting audit readiness, regulatory compliance, and continuous quality improvement across Pennsylvania-based juvenile justice and residential programs. This position assists in monitoring program operations, reviewing documentation, and identifying potential risks to ensure compliance with state regulations, licensing standards, and contractual requirements governing youth serving facilities. Working under the direction of the Quality and Compliance Specialist, the Coordinator helps ensure that the programs maintain high standards of care, documentation integrity, and operational accountability while supporting a culture of continuous improvement. Essential Responsibilities Auditing and Monitoring * Conduct routine internal audits of client records, incident documentation, program files, and other required documentation to assess compliance with agency standards and applicable regulations * Review documentation for accuracy, completeness, timeliness, and consistency * Monitor adherence to internal policies, procedures, licensing requirements, contractual obligations, and other regulatory standards * Assist with preparation for internal and external audits, inspections, licensing reviews, and other compliance-related activities * Prepare audit materials for review, including locating records, organizing documentation, scanning files, and completing required audit tools or forms * Identify trends, gaps, concerns, or potential compliance risks and escalate findings to the Quality & Compliance Specialist * Travel to program sites as needed to conduct on-site audits and monitoring activities Documentation and Data Tracking * Collect, review, organize, and maintain documents related to quality, compliance, and audit activity * Track audit findings, corrective action items, deadlines, and follow-up activities * Maintain audit logs, monitoring tools, and other compliance tracking systems * Obtain and compile data to support routine reporting, trend analysis, and quality improvement efforts * Assist with data entry and maintenance in electronic records, spreadsheets, and other reporting tools Quality Improvement and Reporting * Participate in data analysis and quality improvement activities designed to strengthen compliance and operational performance * Track trends across programs to help identify training needs, recurring documentation issues, and areas requiring additional oversight * Flag compliance risks early and provide concise summaries for leadership review * Provide clear verbal and written updates to the Quality & Compliance Specialist * Prepare concise bi-weekly status summaries for the Director or other designated leadership Professional Responsibilities * Maintain confidentiality of client, personnel, and organizational information * Communicate professionally and effectively with staff, leadership, and external reviewers as needed * Participate in meetings, training activities, and other department initiatives as assigned * Demonstrate professionalism, accountability, and adherence to agency policies and standards of conduct * Perform other related duties as assigned Qualifications Minimum Education and Experience * Associate or bachelor’s degree in social work, criminal justice, human services, business, or a related field * Minimum of two years of experience in quality assurance, compliance, auditing, documentation review, or a related administrative role preferred * Experience in juvenile justice, child welfare, behavioral health, residential treatment, or other regulated youth-serving environments strongly preferred * Familiarity with Pennsylvania regulatory framework (e.g., PA DHS/OCYFS IL DHS DBHR) is a plus Knowledge, Skills, and Abilities * Strong attention to detail and organizational skills * Ability to review records and identify missing, incomplete, inconsistent, or noncompliant documentation * Ability to follow established procedures, manage multiple tasks, and meet deadlines * Ability to identify patterns, trends, and areas of concern and communicate them clearly to supervisors * Strong written and verbal communication skills * Ability to work independently and accept direction and feedback * Proficiency in Microsoft Word, Excel, Outlook, and electronic records systems * Ability to manage sensitive and confidential information appropriately Additional Requirements * Must be at least 21 years of age * Must possess a valid driver’s license * Ability to travel to program sites as needed * Ability to work within residential or secure program environments Why This Role Matters This position is essential to ensuring the safety, accountability, and quality of services provided to youth. The Quality & Compliance Coordinator helps strengthen program performance, reduce risk, and support positive outcomes by ensuring that operations meet the highest standards of compliance and care. Who We Are: Abraxas Youth & Family Services is a national nonprofit human services provider dedicated to Building Better Futures for at-risk youth, adults, and families. Our diversified array of services includes alternative education, outpatient counseling, in-home services, shelter, detention, residential treatment and re-entry/transition services. Since 1973, Abraxas team members have positively impacted the lives of those we serve and the communities in which they live. Benefits & Perks: We provide a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support you – both at home and at work. * Medical & Dental & Vision Insurance * Flexible Spending Accounts * Basic Life & Short-Term Disability Insurance * 401(k) * Life Assistance Program (LAP) * Tuition Assistance Program * Paid Time Off (PTO) * Paid Holidays * Paid Training * Advancement Opportunities About Company: Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment. Apis Services, Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.

Responsibilities

The coordinator conducts internal audits of client records and program files to ensure compliance with state regulations and licensing standards. They track audit findings, identify compliance risks, and support continuous quality improvement efforts across youth-serving facilities.