Quality Assurance & Contracts Specialist at Buckner International

, , -

Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

0.0

Posted On

08 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quality Assurance, Contracts Management, Risk Management, Statistical Analysis, Policy Development, Auditing, Training, Compliance, Collaboration, Problem Solving, Analytical Skills, Project Management, Communication, Budget Management, Diplomacy, Cross-Cultural Relations

Industry

Non-profit Organizations

Description

Buckner International Location: Dallas Support Center Location: Dallas, TX - Hybrid Address: 12377 Merit Drive, suite 900 Job Schedule: Full-Time We are seeking a Quality Assurance & Contracts Specialist to join our team that is committed to developing, promoting, and executing quality assurance and risk mitigation efforts for our Buckner Child and Family Services teams. As a Quality Assurance & Contracts Specialist, you will support the implementation of Buckner International Corporate Compliance initiatives within BCFS. You will provide coordination of contract monitoring, contract renewals, policies, procedures, statistical reporting, auditing, and staff training for Buckner Children and Family Services ("BCFS") operations. Join our team and shine hope in the lives of others! What you'll do: Work with Director of Contracts, Accountability, & Risk Management and the General Counsel to administer, maintain and review contract documents and other legal instruments, including managing the legal review process for BCFS program contracts. Prepare, edit, secure proper execution, and maintain and manage database of all program contracts to ensure documents are reviewed and completed in accordance with contract requirements. Work with the Director of Contracts, Accountability, & Risk Management to develop and promote cohesive internal control mechanisms capable of detecting and/or preventing instances or patterns of illegal, unethical, or improper conduct through coordination with executive & senior management, internal audit, financial services, legal and other functional areas. Support the Director of Contracts, Accountability, & Risk Management and the Buckner International Compliance Committee to Monitor the performance of the Compliance Program and related activities on a continuing basis, taking appropriate steps to improve its effectiveness. Support accreditation and assessment processes with external entities in collaboration with Operations Leaders to promote accountability and standards of excellence. Prepare, monitor, gather data, and coordinate contract-related audits and program monitoring, including Buckner's response to audits and implementation within the BCFS operations system of any action(s) needed to ensure BCFS is utilizing best practices and in compliance with contract and other requirements. Provide contract support to designated Buckner personnel in conjunction with the legal department, up to and including contract drafting, preparation and modification. Implement & Support checks & balances processes related to compliance. Support procurement and requests for proposal efforts including, but not limited to, assessing resources to ensure requested services may be effectively provided and funded, attending pre-bid conferences, gathering required data, preparing statistical analysis, reviewing proposed budgets and narratives, preparing and submitting documentation, and co-negotiating up to and including contract award and contract execution. Monitor current policies and work with Management Team make changes as needed to ensure compliance with contracts, licensing and monitoring standards. Participate in analyzing contractual needs of BCFS operations; assist in developing and implementing processes and procedures for contractual compliance; demonstrate operational competence. Work in conjunction with Contract Manager to advise senior management of risks and opportunities for new program contracts and assist in identifying improvement options for current program contracts. Develop, implement, and maintain filing and record retention systems as directed. Receive and assist staff in response to subpoenas received. Review and redact subpoena records prior to submission or staff testimony. Collaborate with the legal department in receiving and providing responses to requests for client records from legal entities, including, but not limited to, Texas Rehabilitative Services, local/state/federal correctional facilities, employers, social security administration, school districts, etc.; redact records prior to submission as required. What you’ll bring: Requires basic understanding of a comprehensive field of knowledge normally associated with the attainment of a bachelor’s degree in a human services field. Involves ability to define problems, collect data, establish facts, and draw conclusions dealing with abstract variables. Knowledge and experience must meet Texas Minimum Standards for Child Placing Agencies. Bachelor’s Degree from an accredited college or university in social work or other human services field required. Requires a minimum of 2 years prior related experience. Requires in-depth understanding of a comprehensive field of knowledge as evidenced by the attainment of a bachelor’s degree in business administration or a related field of study. Bachelor’s degree in business administration or a related field preferred. Requires proficient ability to speak, read and write English. Requires proficient understanding of contract design, statistical analysis, and-policies and procedures development. Requires proficient ability to define problems, collect data, establish facts, and draw conclusions dealing with abstract variables. Requires proficient working knowledge of budgetary management and strategic planning. Requires a strong sense of diplomacy and demonstrated success in developing strong collaborative relationships with organizational peers and outside colleagues. Requires ability to relate positively, influentially, and sensitively to a broad spectrum of persons in a variety of multi-tiered relationships and settings. Requires ability to relate cross-culturally in various cultural contexts. Maintain compliance with all Buckner policies, procedures, and requirements. Maintain knowledge of and compliance with all state and federal laws and regulatory requirements. Manage program resources to ensure they are used efficiently and appropriately aligned with approved business objectives. Responsible for supporting and representing Buckner at special events, activities, and other assigned functions. The position can function in a hybrid work arrangement but attendance in person at the office is required when requested. Travel domestically and internationally as needed to monitor, assess, and help develop programs. Attend and participate in meetings and training as required; facilitate meetings regularly as define by the communication framework and training as required. Develop emerging leadership through professional growth and development. Work successfully as a part of a team and responsible for developing and maintaining strong working relationships with co-workers. Perform special assignments, projects, and other duties as required. Requires recognized ability to meet multiple deadlines by maintaining a high level of organization. Requires demonstrated strong analytical skills) including an ability to synthesize large amounts of information and to focus quickly on the essence of an issue; strong commitment to producing measurable results. Requires ability to function in a fast-paced, high volume, multi-faced, results-oriented work environment and to analyze issues, identify priorities, manage projects and make decisions expeditiously. Requires experience managing multiple projects and implementing strategic program goals. Requires ability to provide strategic and logistical planning and facilitate meetings and presentations as required. Requires proficient diagnostic and problem-solving skills. Requires ability to travel to various geographic locations, both domestic and international, and some overnight stays. Requires ability to obtain and maintain the necessary documentation to travel internationally. Requires jobholder to work before and after normal business hours, some nights and weekends, as needed to meet client and business needs including promptly responding to phone calls, text messages and emails. Requires ability to drive assigned vehicle(s) or personal vehicle, with an appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner’s insurance policy. Requires the ability to rent vehicles both domestically and internationally using required documentation. Must be age 21 or older to drive on behalf of Buckner. Requires ability to maintain confidentiality. Proficient working knowledge and ability to accurately and timely operate and perform computer-related tasks with specific equipment and software applications, including Microsoft Word, Excel, PowerPoint, and Outlook, required. Requires commitment to Christian principles and teachings, so as to carry out tasks aligned with Buckner’s mission. Requires ability to use up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently and/or 10 pounds continuously to move objects. Requires ability to walk frequently; occasionally stand for prolonged periods of time; occasionally required to squat, climb stairs, kneel and twist. Required to sit for prolonged periods of time, including extensive airline travel. Requires ability to speak clearly and make self-understood in face-to-face interactions; to articulate with extreme accuracy and precisions to give directions, speak on the phone, etc. Requires ability to communicate effectively orally and in writing. The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. About Buckner International: Since 1879 Buckner has been transforming lives through hands-on ministry, serving the most vulnerable from the beginning to the ending of life. Buckner is one of the oldest and most unique faith-based social service organizations of its kind, serving hundreds of thousands of people each year in the United States and around the world. Learn more about our programs and ministry at buckner.org. Buckner is an Equal Opportunity Employer. The same way we treat our employees is how we treat all applicants – with respect. Buckner is an equal opportunity employer (EEO is the law). You will be treated fairly throughout our recruiting process and without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Buckner.

Responsibilities

The Quality Assurance & Contracts Specialist will support the implementation of corporate compliance initiatives and coordinate contract monitoring, renewals, and audits for Buckner Child and Family Services. This role involves collaboration with various departments to ensure compliance and promote accountability within the organization.