QUALITY ASSURANCE COORDINATOR

Job Code: QA - 111
Revision Date: February 18, 2025
Starting Salary: $18.59 hourly; $38,672 annually
FLSA: Non-Exempt

GENERAL DESCRIPTION

The purpose of this job is to plan, implement and execute quality assurance and performance improvement systems. Collaborates and oversees regulatory efficacy, quality, performance improvement and risk mitigation activities for direct/indirect care divisions and programs within the EHN system.
This class works under general supervision, independently developing work methods and systems.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

Requires a Bachelor’s Degree in Business or Public Administration, Risk Management or related field supplemented by two (2) years of progressively responsible experience in data analysis, quality assurance/control or related activities; or equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities.
Experience with trauma-informed services; cognitive behavioral therapies, including DBT; and motivational therapies including the use of incentives, preferred.

REQUIRED KNOWLEDGE AND ABILITIES

Knowledge of trauma-informed theories, principals, and practices (includes multi-faceted understanding of concepts such as community trauma, intergenerational and historical trauma, parallel processes, and universal precautions), preferred.

AMERICANS WITH DISABILITIES ACT COMPLIANCE (ADA)

Emergence Health Network is an Equal Opportunity Employer. ADA requires Emergence Health Network to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.