About Us
At Nemko, we are a global leader in the TIC industry, committed to ensuring safety, compliance, and quality across a wide range of sectors—from electrical products and industrial equipment to environmental and cybersecurity standards. We pride ourselves on our integrity, technical excellence, and customer-centric approach.
Position Overview
We are seeking a meticulous and proactive Quality Assurance Coordinator to support our internal quality systems and ensure compliance with international standards such as ISO/IEC 17025, ISO 9001, and relevant accreditation requirements. This role is critical to maintaining our reputation for excellence and supporting continuous improvement across our operations.
Key Responsibilities
- Represent the quality assurance function for Nemko in Austin, as well as the inspection body based in Austin.
- Take direction and execute on plans coming from local Lab management. Provide feedback and ideas for quality improvement.
- Coordinate with accreditation bodies and other authorities to maintain accreditation as well as recognitions in various economies worldwide.
- Lead actions to maintain and expand scopes of accreditation for US labs and inspection body as updated standards are released and new service opportunities emerge.
- Lead teams to analyze root causes of nonconformities and devise and implement corrective actions.
- Lead responses to and resolution of customer complaints.
- Establish and maintain approvals of subcontractors and critical suppliers.
- Coordinate proficiency test programs for Austin. Place PTP orders and ensure timely reporting and outlier follow up.
- Coordinate Austin lab involvement in Nemko Group intralab programs.
- Execute internal audit plans of Austin labs and inspection body.
- Provide training and guidance to laboratory and inspection body staff.
- Perform management system audits of other Nemko units.
- Manage calibration database, ensure equipment remains in current calibration status.
- Manage verification processes for equipment that is internally verified.
- Other calibration-related duties as needed by Austin operations.

Qualifications

• Bachelor’s degree in Engineering, Quality Management, or a related field
• 2+ years of experience in a quality assurance role within the TIC industry or a regulated technical environment
• Strong understanding of ISO/IEC 17025, ISO 9001, and other relevant standards
• Experience with audit coordination and CAPA processes
• Excellent organizational and communication skills
• Proficiency in Microsoft Office and QMS software tools
• Detail-oriented with a proactive mindset and commitment to continuous improvement

Preferred Skills

• Experience working with accreditation bodies such as ANAB
• Familiarity with laboratory testing environments or product certification workflows
• Knowledge of regulatory frameworks (e.g., CE marking, FCC, IEC standards)

What We Offer

• Competitive salary and benefits package
• Opportunities for professional development and certification
• A collaborative and mission-driven work environment
• Global exposure and cross-functional teamwork

Job Type: Full-time
Pay: $70,000.00 - $75,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Application Question(s):

• Will you now or in the future require sponsorship for employment visa status?

Education:

• Bachelor’s (Required)

Ability to Commute:

• Round Rock, TX 78665 (Required)

Willingness to travel:

• 25% (Required)

Work Location: In perso

Please refer the Job description for details