Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
At SGS, we have an open corporate and international culture. We offer a dynamic work environment in a leading global company. Our high professional standards and our sustainability approach guarantee you a future-oriented work environment. We invest in our employees for the long term and are committed to supporting your development within the company. Our business principles include: Integrity, Health, Safety & Environment, Quality & Professionalism, Respect, Sustainability, and Leadership.
Job Description

KEY ACCOUNTABILITIES:

• Management of complaints, compliance queries and appeals,
• Management of continual improvement,
• Management of document control and records,
• Perform quality assurance check on updated quality management system documents,
• Release of updated quality management system documents in Bizzmine,
• Build a good working relationship with the Global Medical Device Certification / Competency /

Technical and Clinical Manager(s), and other Global Medical Device Team members,

• Undertake personal professional development and ensure appropriate training records are

updated,

• Provide technical support to all parts of the business,
• Maintain a full knowledge and understanding of SGS procedures, regulations, guidance

documents (e.g., MDCG) and external approval criteria,

• Support the development and maintenance of combined scheme documents.

Qualifications

MAIN PURPOSE OF ROLE:

• Maintenance of the NB 1639 medical device internal quality management system.
• Managing of daily QA tasks:
• Updating and maintenance of documents under the MDD, MDR and IVDR scheme,
• Management the IF database,
• Collaboration on generic scheme documents,
• Publishing of documents on the SGS website,
• Bizzmine (Quality Management System); user communication and maintenance.