Quality Assurance Engineer
Posting Start Date: 8/12/25
Job Location (Short): Chattanooga, Tennessee, USA, 37405
Requisition ID: 33778
Onsite or Remote: Onsite Position

QUALIFICATIONS/REQUIREMENTS

• BS Degree in Engineering or equivalent is required. Knowledge of quality control methods is desired.
• Ability to manage multiple tasks, assess their current situation and develop necessary means to foster improvement.
• Proficiency in software applications including SAP, Microsoft Excel, Word, and Power Point, at a minimum.
• Proficiency in the use of applied standards and practices. Ability to understand and use Komatsu Engineering Standards and drawings.
• A good personality and attitude are important for this job. You must be able to work and communicate effectively with all management, fellow staff, shop workers, suppliers, customers and other Komatsu America/Komatsu plants.
• Occasional travel to distributor or supplier locations, KAC Locations or Japan plants. Proven leadership ability a plus.
• Must comply with all environmental, quality and Safety rules, practices and standards.

COMPANY INFORMATION

Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com .

• Review and summarize Field Campaign’s (FC’s) and Parts and Service News issued by KLTD – determine if applicable for KAC – if so, issue KAC versions. Manage creation of internal PSN’s applicable for CMO products – issue CMO drafts and KLTD version for creation and use by KAC. Summarize and report the status of FC’s monthly.
• Register Juhin’s for failure issues found that meet the criteria. Summarize failure data in Juhin sheets, communicate failure to responsible parties. Coordinate root cause analysis, confirm C/M actions, Field actions if applicable to resolve and close issue.
• Research field data (warranty claims, TSI/ETSI’s, etc.) to confirm quality issues and quantify seriousness. Facilitate action plan to countermeasure (C/M). Communicate with KLTD. Mother plant, Component plants, Suppliers, etc. to get corrective action steps enacted and reduce/eliminate future failures.
• Coordinate failed parts recalls, conduct technical studies of parts, coordinate failed parts analysis with Suppliers, outside laboratories, and KLTD (Mother plants and Component plants), etc.
• Inspection support (test methods, inspection standards, acceptance criteria, actual conducting tests).
• Coordinate new model start-ups – document problems found – hold meetings and oversee issues to closure. Manage technical data needed for inspections, sign offs, and traceability (ie: Assembly Check Sheets) for all CMO production machines. Review Engineering changes as they are released to judge effect on QA documents.
• Other duties as required by Manager.