Independent handling and management of supplier complaints in the field of battery storage systems (BESS) using the 8D problem-solving methodology and tracking of sustainable corrective actions.
Responsibility for strategic quality planning, supplier quality assurance, and the continuous development and optimization of quality standards at our Chinese suppliers.
Planning, support and monitoring of Factory Acceptance Tests (FAT) and incoming goods inspections to ensure compliance with defined quality and technical requirements.
Support for complaint and claim management through the structured collection, analysis and documentation of quality-relevant data.
Coordination and professional support of our local employees and partners in China to support quality activities on site.
Planning, execution and documentation of supplier, product and process audits to ensure compliance with quality standards, regulatory requirements and customer demands.
Definition, introduction and continuous monitoring of relevant key performance indicators (KPIs) for the evaluation and further development of supplier performance.