responsibilities

• Garner and maintain system expertise for assigned products
• Understand strategic objective of desired short- and long-term system features and changes
• Participate in agile scrum processes with effective communication in verbal and written forms
• Develop, execute and track test items to ensure successful feature development outcomes
• Maintain detailed and accurate issue tracking processes
• Maintain and coordinate test scripts for assigned products
• Adopt automated testing tools and develop automated software tests
• Work collaboratively with product, design, development, and QA teams to ensure quality client outcomes
• Identify and champion process improvement ideas and systems enhancements to increase overall system quality
• Develop user training and communication materials for product releases
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