Quality Assurance Engineer – Warranties Lab at Bosch Group

Ciudad Juárez, chihuahua, Mexico -

Full Time

Start Date

Immediate

Expiry Date

19 Aug, 26

Salary

0.0

Posted On

21 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Failure Diagnostic, Product Engineering, Oscilloscope, Multi-meter, CANAlizer, CANoe, SAP, Electrical Schematics, Gerber Files, Root Cause Analysis, Technical Support, Digitalization, English Proficiency, Analytical Approach, Customer Communication, Quality Assurance

Industry

Software Development

Description

Company Description Bosch was founded in Stuttgart in 1886 by Robert Bosch (1861-1942) and for more than 130 years has been distinguished by a unique corporate culture based on solid values that drive us to improve every day. Our products, present in a wide variety of fields, that contribute to improve the quality of life of millions of people. Job Description General description: Assure coverage of warranty Lab tools and equipment for current and future needs (acquisition and installation). Handling and storage of warranty returns Analyze products (electrical) with comprehensive and correct analysis results (quality and timing) Record analysis results in SAP/DACHs system database. Provide technical support to warranty analysis lab technicians Contributes to improve warranty analysis lab process and logistics Participates in customer complaints meeting to provide technical failure explanations Systematic failure overview using warranty analysis database to create analysis troubleshoot guide Perform standardization of failures codes on warranty analysis database Participate and support quality and environmental plant goals Participate in audits (internal and external) as required Participate in digitalization projects (plant and QMM projects) Main contact with Lead Plants for current and new analysis process/equipment Primary duties and responsibilities: Product Analysis (80%) Customer claims analysis (electrical) according to test flow approved by Lead Plant. Test equipment SW/HW setup/installation Communication with Development team for special analysis/Defect Not Found cases/new equipment Continuous technical learning on current and new products Detect trends on repetitive failures and report it to customer interfaces Determine responsibility of defect cause of the customer returns (external/internal) Usage of Hardware and Software diagnostics tools (CANAlizer, CANoe tools, etc) Usage of electrical schematics and Gerber files for PC boards Compliance of internal KPIs regarding analysis time and quality according with Bosch directives Test Equipment procurement Planning/scheduling of tests equipment calibration and maintenance Create analysis report for each customer claim and upload it to SAP/DACHs system. Inform Manufacturing team about internal defects Handling/storage of customer claims according to customer/Bosch specifications Disposal of material according to internal procedures. Customer Claims S&C’s : Analyze trends & events in order to kick-off activities with responsible departments to initiate ctivities to reduce S&C’s. Digitalization Participate in plant and QMM digitalization projects Use of IA digital tools to detect failure known modes Support JuP1 digitalization projects (i.e. SW implementation, bot/RPA creation,etc) .Duties in QMM (20%): Leadership/ CptM Serves as a coach for new engineers & technicians Supervise technicians Functional excellence Participate in CIP process with Customer Interface Eng. for warranty claims follow up. Expert use of analysis tools/SW Active participation and support to reach safety,quality,and environmental plant goals. Active participation in internal and external audits as required Knowledge and compliance to customer and Bosch requirements Qualifications Working Experience: >5years of professional experience in failure diagnostic, product/test engineering, preferably in automotive industry incl. customer contact Bachelor Degree: Electronics, Mechatronics, or related. Key Skills: Substantial product knowledge, analysis tools (eg Oscilloscope, multi-meter,…) Customer Requirements Communication skills, high initiative, independent style of working, structured & analytical approach, accountability/ reliability Language (written and oral) • English: Advanced. • German: Preferred. Additional Information Bosch is constantly expanding its international presence, since for us cultural diversity represents one of our greatest strengths. We are continuously promoting the growth of our more than 17,000 associates, who develop their full potential in one of the highest quality companies in technology. We value the balance between personal and work life as one of the main tools to improve the creativity and productivity of our associates. Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch. We invite you to watch this video: Bosch Juarez Get to know more about how we work at Bosch and our new open positions on our social networks: Facebook: Bosch Talento México Instagram: Bosch Campus México LinkedIn: Bosch México Work #LikeABosch PARQUE INDUSTRIAL RIO BRAVO For internal candidates (Bosch associates), remember to fill and attach your internal application form. (Encuentralo en Catalogo de RH). We invite you to watch this video: Bosch Juarez Get to know more about how we work at Bosch and our new open positions on our social networks: Facebook: Bosch Talento México Instagram: Bosch Campus México LinkedIn: Bosch México Work #LikeABosch PARQUE INDUSTRIAL RIO BRAVO For internal candidates (Bosch associates), remember to fill and attach your internal application form. (Encuentralo en Catalogo de RH). Legal Entity: Robert Bosch Sistemas Automotrices, S.A. de C.V.

Responsibilities

The role focuses on analyzing electrical product warranty returns and managing lab equipment to identify failure modes and trends. It also involves providing technical support to technicians and contributing to digitalization projects within the quality management system.