Quality Assurance Executive- Crystal Shores at Marriotts Crystal Shores
Marco Island, FL 34145, USA -
Full Time


Start Date

Immediate

Expiry Date

30 Nov, 25

Salary

13.0

Posted On

31 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospitality

Description

Are you looking for a place where meaningful moments are made together?
We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Quality Assurance Executive, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled.

  • Competitive Pay
  • Medical/Dental/Vision/401K opportunities
  • Travel discounts
  • Credit Union Membership
  • Tuition Reimbursement
  • Professional Counseling & Family Support
  • Growth and Development Opportunities
  • Benefit eligibility will vary by position

As a Quality Assurance Executive, a typical day will include:

  • Assure complete and accurate processing of documents pertaining to sales.
  • Focus on quality, accuracy, productivity and associate motivation with emphasis on monitoring consistency, effective feedback, and accurate tracking.
  • Review any paperwork discrepancies or deficiencies with the Sales Executive and/or Sales Manager.
  • Review details of contracts with customers.
  • Thoroughly review loan applications and financial documents with the customer and ensures proper completion.
  • Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
  • Fulfill requests from Owners regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.

GUEST EXPERIENCE AND COMPANY STANDARDS

  • Welcome and greet guests and anticipate and address their needs.
  • Interact with colleagues and guests professionally and promptly.
  • Develop and maintain positive working relationships with others. Support team to reach common goals and listen and respond appropriately to the concerns of employees.
  • Always follow company policies and safety procedures.

How To Apply:

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Responsibilities

Please refer the Job description for details

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