JOB DESCRIPTION

We are seeking an experienced and detail-oriented Quality Assurance (QA) Lead to oversee and drive quality assurance initiatives across products, services, and operational processes. The QA Lead will be responsible for developing and implementing quality standards and procedures to ensure compliance with internal benchmarks, customer expectations, contractual obligations, and applicable regulatory and industry standards. This role is critical in maintaining a culture of quality and continuous improvement throughout the organization.

Primary Responsibilities:

• Develop and implement quality assurance policies, standards, and procedures to support consistent quality across all products and services.
• Perform audits and inspections to evaluate compliance with established standards, including ISO, CMMI, and other applicable frameworks.
• Conduct root cause analysis for quality issues and implement corrective and preventive actions (CAPAs).
• Monitor processes, outputs, and systems to identify areas for improvement and collaborate with teams to develop and implement effective solutions.
• Maintain quality assurance documentation, including protocols, process flows, and training materials.
• Lead and support continuous improvement initiatives and drive best practices in quality management.
• Track, analyze, and report on key quality metrics and present findings to senior management.
• Provide QA training and mentorship to project teams, helping to foster a proactive quality culture.
• Participate in project and process reviews to ensure quality considerations are integrated throughout the project lifecycle.
• Ensure compliance with industry standards, regulations, and contractual requirements.

BASIC QUALIFICATIONS

• TS/SCI w/ Poly Clearance is required
• Bachelor’s degree in Engineering, Computer Science, Quality Assurance, or a related technical field.
• 4–8 years of experience in quality assurance, quality control, or product testing; or 2–6 years of experience with a Master’s degree.
• Proven experience developing, implementing, and maintaining QA/QC systems for technical products or systems.
• Strong understanding of inspection, testing, and evaluation methods used to assess product quality and reliability.
• Experience conducting integration, system, and performance testing.
• Familiarity with test planning, test execution, and troubleshooting across product lifecycles.
• Demonstrated ability to analyze failure trends and post-delivery feedback to identify root causes and recommend corrective actions.
• Effective communication skills for collaboration with internal technical teams and clients.

PREFERRED QUALIFICATIONS

• Advanced knowledge of quality management standards (e.g., ISO 9001, Six Sigma, CMMI).
• Experience with test automation frameworks and tools.
• Proficiency in data analysis techniques for identifying process or product deviations and performance issues.
• Familiarity with requirements analysis, software testing, and validation methodologies.
• Prior experience in leading QA initiatives or managing quality projects.
• Strong background in technical documentation and process improvement.
• Ability to influence solution design and testing strategies across cross-functional teams.
• Relevant professional certifications (e.g., ASQ Certified Quality Engineer, ISTQB, Six Sigma Green/Black Belt).

• Develop and implement quality assurance policies, standards, and procedures to support consistent quality across all products and services.
• Perform audits and inspections to evaluate compliance with established standards, including ISO, CMMI, and other applicable frameworks.
• Conduct root cause analysis for quality issues and implement corrective and preventive actions (CAPAs).
• Monitor processes, outputs, and systems to identify areas for improvement and collaborate with teams to develop and implement effective solutions.
• Maintain quality assurance documentation, including protocols, process flows, and training materials.
• Lead and support continuous improvement initiatives and drive best practices in quality management.
• Track, analyze, and report on key quality metrics and present findings to senior management.
• Provide QA training and mentorship to project teams, helping to foster a proactive quality culture.
• Participate in project and process reviews to ensure quality considerations are integrated throughout the project lifecycle.
• Ensure compliance with industry standards, regulations, and contractual requirements