WHO WE ARE

Zempler Bank are proud to be looking for a Quality Assurance Manager based out of the impressive “Spine” building in Liverpool on a full time, permanent and hybrid working basis.
First established in 2004, Zempler Bank are here to make money simpler. We are a “Top 100 Best Companies” employer & Top 25 Financial Services businesses to work for in the UK. Our mission statement, which underpins everything we do, is to provide the UK’s underserved businesses with easy to access and simple to use banking services that helps them succeed.

IN RETURN YOU’LL ENJOY

· Competitive basic salary
· Additional benefit allowance representing 7.5% of your annual salary allowing you the flexibility to decide your own benefits (or simply absorb this into your monthly income).
· 26 days’ holiday increasing each year of service to 33 days
· Ability to buy and sell a further 5 days holiday each year
· 4 x Life Assurance
· Pension salary sacrifice
· Option for LinkedIn Learning license
· Family friendly policies
· Regular social activities and team events
· Charity Volunteering Day
· Free drinks and snacks in the office
Zempler Bank is an equal opportunity employer. Individuals seeking employment are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
Please note before applying - Whilst Zempler Bank actively seeks and welcomes all applicants from a diverse range of backgrounds, we are also unfortunately not able to offer any sponsorship opportunities at this time. To be eligible for this vacancy, all applicants will be required to have permanent (inc. Indefinite Leave to Remain or equivalent) Right-To-Work in UK.
Job Types: Full-time, Permanent
Pay: £35,000.00-£45,000.00 per year

Benefits:

• Additional leave
• Bereavement leave
• Canteen
• Casual dress
• Company events
• Company pension
• Discounted or free food
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Health & wellbeing programme
• Paid volunteer time
• Referral programme
• Work from home

Ability to commute/relocate:

• Liverpool L7 3FA: reliably commute or plan to relocate before starting work (required)

Experience:

• Quality assurance: 2 years (required)
• Financial services or Banking: 2 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in Liverpool L7 3F

The Quality Assurance Manager is responsible for leading the design, implementation and continuous improvement of quality assurance frameworks across operational processes. This Quality Assurance Manager role ensures that controls are effective, risks are mitigated, and regulatory and internal standards are consistently met. This Quality Assurance Manager job will provide independent oversight and challenge, drive root cause analysis, and support the business in delivering high quality outcomes for customers and stakeholders.