1. Overall responsible for the quality assurance functions
2. Controls product nonconformity
3. Ensures product nonconformity is recorded
4. Assists in analysis of quality, EHS and L&E data
5. Controls equipment calibration system, including recording
6. Quality, EHS and L&E system document control
7. Assists in customer rejects/complaints
8. Recommends quality, EHS and L&E improvement measures to the superior
9. Identifies and initiates actions to prevent nonconformity relating to product, internal process and related quality, EHS and L&E system
10. Participates in the review of quality, EHS and L&E system
11. Participates in continual improvement, EHS and L&E meeting
12. Ensure compliance to environmental procedures in quality control sections
13. Motivation of QC inspectors to adhere to EHS and L&E requirements. Promote EHS and L&E awareness in department
14. Overall responsible for the new sub-contractor, maintain the Approved sub-contractor list and to review their performance
15. Chair the monthly quality meeting
16. Internal Product Quality: Internal processes quality and controls, and final quality controls. Keep accurate documentation of all processes and procedures in the factory
17. Customers Quality: Manage customer complaints and customer relations regarding quality. Liaise on RMA issues (CAR, 8D, etc) and compliance issues (quality survey/audit, etc). Understand customer needs and requirements to develop effective quality control processes.
18. Vendor’s Quality: Incoming material inspection. Verify that the purchased raw material or products from suppliers meet the specifications. Monitor vendor’s performance.
19. Quality System: Overall in-charge of QMS (ISO9001) Certified Quality System. Manage and carry-on Internal Audits. Coordinate & liaise External Audits. Develop & approve quality plans, control plans, procedures & work instructions.
20. Ensure failure analysis and evaluations are carried out to identify the root cause and drive for closure of CAPA. Recommend and initiate continual improvement.
21. Coordinating on data collections, bench-marking and improvement plans for quality KPIs
22. Participate actively to prevent nonconformity relating to product, internal processes and clauses related QMS (Quality), EMS (EHS) and L&E (Labour & Ethics) Management systems.
23. Through strong leadership - recruit, train and motivate a committed, capable & reliable QA team capable of achieving quality excellence
24. Develop, expand and maintain in-house laboratory facility/equipment.

QUALIFICATION/COMPETENCY CRITERIA

At least Diploma. 10 years working experience
At least 5 years in relevant industry.
Required skill and competency :
1. Proficient in Microsoft Office Excel, Word and Powerpoint applications
2. Comprehension of analytical report such as GCMS, FTIR, IC, SEM/EDX, Microscope, Tensile/Abrasion Test, etc.
3. Effective communication, analytical thinking, problem-solving and attention to detail
4. Understanding industry standards, project management, data analysis
5. A good understanding and application of SPC tools and Minitabs

Please refer the Job description for details