Summary of Position:
The IT QA Manager is responsible for overseeing all aspects of application and system quality assurance. This role ensures that software, systems, and infrastructure meet organizational standards, regulatory requirements, and customer expectations.
The QA Manager will collaborate closely with Solution Delivery Leaders, Business Stakeholders, Project Managers, and Development Leads to ensure successful solution implementations.
This role will lead both functional and non-functional testing efforts aligned with implementation requirements.

Principle Duties and Responsibilities:

• Develop and enforce QA policies, procedures, and standards.
• Lead the design and execution of test plans, including functional, integration, regression, and user acceptance testing (UAT).
• Manage defect tracking, root cause analysis, and resolution processes.
• Oversee QA team performance, training, and professional development.
• Collaborate with development, DevOps, and business teams to align QA efforts with project goals.
• Conduct audits and generate quality reports and metrics.
• Stay current with emerging QA tools, technologies, and best practices.

Minimum Requirement and Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 8+ years of experience as a QA Manager, with expertise in quality management, schedule oversight, complex problem-solving, and performance optimization.
• 5+ years of experience developing executive-level documentation and QA performance metrics.
• Proven track record of building and managing high-performing QA teams, preferably within the retail domain.
• Extensive experience in test environment management, test data management, and test strategy development.
• Proficient in managing QA teams across Agile, Waterfall, and Hybrid project methodologies.
• Hands-on experience with a wide range of QA tools, systems, and software.

Full time
510 Volvo Parkway,Chesapeake,Virginia 23320
IT Operations
Family Dolla

• Develop and enforce QA policies, procedures, and standards.
• Lead the design and execution of test plans, including functional, integration, regression, and user acceptance testing (UAT).
• Manage defect tracking, root cause analysis, and resolution processes.
• Oversee QA team performance, training, and professional development.
• Collaborate with development, DevOps, and business teams to align QA efforts with project goals.
• Conduct audits and generate quality reports and metrics.
• Stay current with emerging QA tools, technologies, and best practices