Key Responsibilities

• Develop, implement and manage a comprehensive Quality Assurance programme.
• Maintain QA documentation and ensure QMS documents are accurate, complete and submitted on time.
• Ensure ongoing compliance with relevant food safety, quality and regulatory requirements.
• Oversee and conduct regular quality audits and checks across food production processes.
• Lead the QA team through internal and external audits and ensure audit requirements are met.
• Establish and maintain quality control standards and procedures.
• Collaborate with cross-functional teams to identify opportunities for process improvement and product enhancement.
• Investigate customer feedback and product quality issues and drive corrective and preventive actions.
• Stay current with industry regulations and maintain compliance with food safety and quality standards.
• Monitor performance against quality objectives, manage workloads and drive team engagement and capability development.
• Coach, mentor and train QA team members in GMP, HACCP, food safety and quality programmes.
• Lead and develop the site QA team across all shifts to ensure full operational coverage.
• Work closely with QA, QC and CCP teams to ensure seamless alignment between QA systems and on-floor QC activities.

About You

Essential

• Bachelor's degree in Food Science, Quality Assurance, or a related field.
• Minimum 5–6 years experience in Quality Assurance within the food manufacturing industry.
• Proven experience working in a high-care food manufacturing environment.
• Strong knowledge of GMP, HACCP, food safety and quality management systems.
• Proven experience leading internal and external audits.
• Experience managing QMS documentation and regulatory compliance.
• Proven experience leading, coaching and developing QA teams across multiple shifts.
• Strong understanding of quality control processes and on-floor QC activities.
• Experience working closely with QA, QC and CCP teams.
• Strong communication, leadership and problem-solving skills.
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