Full job description

Quality Assurance Manager / Quality Manager

£40,000 - £50,000 + Leadership Role + Dual-Site Responsibility + Quality Strategy + Private Healthcare

Monday - Friday (44 hours per week / flexible working hours)

West Midlands (Commutable from: Dudley, Wolverhampton, Birmingham, Halesowen, Kidderminster, Bromsgrove, Stourbridge, West Bromwich, Walsall)

Are you a Quality Assurance Manager looking for a senior role where you can lead quality strategy, drive a true "quality first" culture and take ownership of standards across a dual-site manufacturing operation?

Do you want the responsibility to develop people, influence change at all levels, and be the person who sets the direction for customer quality, audits and continuous improvement?

This is an excellent opportunity to join a specialist heavy engineering and manufacturing business producing high integrity iron and steel castings for the wider engineering sectors.

With two manufacturing plants and a strong focus on consistency and customer satisfaction, they are looking to strengthen the quality leadership function. In this role you will lead the Quality Department, managing a multi-discipline team (Quality Engineers, Process Engineers, Metrology and Scanning Engineers).

You will own the quality management system, lead certification processes, oversee audits (customer and supplier), and drive targeted improvement to reduce non-conformances and variability in casting quality. You will also take the lead on customer quality, managing complaints, containment and corrective actions, and using data and quality tools to identify trends, root causes and long-term improvements.

This is high-impact position with genuine ownership and accountability for quality performance. This role would suit an experienced Quality Assurance Manager from a heavy engineering or manufacturing background who wants senior ownership, the chance to lead and develop a team, and the opportunity to drive long-term quality performance across the business.

The Role:

• Lead the Quality Department and drive a "quality first" culture across two manufacturing plants (44 hours)
• Own and improve the Quality Management System, including certification processes and change control
• Lead customer and supplier audits, and manage audit planning and preparation
• Drive corrective actions, root cause analysis and targeted improvements to reduce defects and variability
• Manage customer quality including complaints, non-conformances, returns and containment actions
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