Quality Assurance Manager at Staffordshire County Council
Stafford ST16 2DH, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

28 Oct, 25

Salary

47754.0

Posted On

29 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Other Industry

Description

Job Introduction
We have an exciting opportunity within the Careers and participation Service for a Quality Assurance manager.
The Quality Assurance Manager will be required to work across the Careers and Participation service to co-ordinate, develop, implement and monitor the quality assurance framework. Ensuring compliance with Statutory Duty for Participation of Young People in Education, Employment or Training and DFE NCCIS requirements.
The role will be based in Staffordshire Place 1, in the centre of Stafford town.
Main Responsibilities

You will be required to work with a variety of stakeholders and partners, supporting the Careers and Participation Service to:

  • Monitor the delivery of outcomes, using available resources to achieve best value for money.
  • Manage the process and outcomes across the Careers and Participation Service from a quality of practice perspective.
  • Quality assure and develop the methodology and tools for the completion of data collection and quantitative and qualitative reporting across the Careers and Participation Service.
  • Support the Head of Service for Careers and Participation with performance management through setting and monitoring delivery against KPI’s.
  • Manage a team of Data Administrators and Tracking and Engagement Advisers

The Ideal Candidate

You’ll have:

  • Experience of managing, motivating and mentoring staff ensuring compliance with statutory and regulatory requirements. Influencing and negotiating with others to ensure actions to improve services are delivered and improvements are evidenced.
  • Ability to use own initiative to self-motivate and motivate, lead and develop a team through regular updates and effective communication.
  • Extensive knowledge of a range of performance management, quality assurance tools and techniques including qualitative and quantitative reporting.
  • Knowledge and understanding of Safeguarding, Prevent, Health and Safety and Equality and Diversity legislation, policies, procedures and practices.
  • Ability to utilise appropriate methodologies to collate, analyse, evaluate and present information to management.
  • Possess advanced analytical skills, attention to detail and time management skills.

We will be shortlisting applicants for this role week commencing 18 August. Interviews will take place in early September.
For an informal chat about the role please contact Shaun Riley, Head of Service Careers and Participation, at: shaun.riley@staffordshire.gov.uk
Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.
About Staffordshire County Council

Responsibilities

Please refer the Job description for details

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