Quality Assurance, Monitoring and Testing Manager- AVP Pune/ Chennai at Citi

Chennai, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

11 Apr, 26

Salary

0.0

Posted On

11 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management

Industry

Financial Services

Description

Accountable for managing and overseeing a small team of employees Ensure delivery of results and contribute to the formulation of procedures Help support for the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality Help conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance Assist to review stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner Support quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process Help develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tool * Support reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy Participate in strategic initiatives for control performance enhancements Participate in leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed Help in Control & Monitoring Design Assessment (CMDA) meetings Help to identify any monitoring breaks and suggest enhancements 8 + years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry. Ability to identify, measure, and manage key risks and controls. * Project management and governance experience with demonstrated ability to achieve and exceed critical milestones. Ability to foster working relationships with other leaders across multiple lines of business. Management responsibility of a team. Strong knowledge in the development and execution for controls * Proven experience in control related functions in the financial industry. Proven experience in implementing sustainable solutions and improving processes. Understanding of compliance laws, rules, regulations, and best practices. Strong analytical skills to evaluate complex risk and control activities and processes. Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level. Strong problem-solving and decision-making skills. Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word. Familiarity with compliance management software is advantageous. ------------------------------------------------------ Job Family Group: Controls Governance & Oversight ------------------------------------------------------ Job Family: Quality Assurance, Monitoring & Testing ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management. ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------

Responsibilities

The role involves managing a small team to ensure quality assurance and compliance with established standards. Responsibilities include conducting routine testing, reviewing stakeholder feedback, and supporting quality control initiatives.