Quality Assurance, Monitoring & Testing Manager - AVP at Citi

Chennai, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

08 Apr, 26

Salary

0.0

Posted On

08 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quality Assurance, Risk Management, Operational Risk, Team Management, Communication, Stakeholder Management, Analytical Thinking, Controls Assessment, Problem Solving, Decision Making, Training, Monitoring, Data Quality, Process Improvement, Customer Focus, Interpersonal Skills

Industry

Financial Services

Description

The primary function of this position is the timely execution of the Managers Control Assessment (MCA) program Have a good understanding of the Risk & control framework and the underlying fundamentals on Risk Management Supervise & manage teams involved in the end to end monitoring of the controls as defined in Risk Management policy Maintain oversight and monitoring of the operational risk management system and the quality of the generated data Lead / participate in strategic initiatives viz. control performance enhancement, etc. Participate in leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide expertise/ guidance in drafting the procedures. Consistently challenge the existing procedures to check relevance to evolving risks/ change in process Pro-actively identifies any monitoring breaks and suggest enhancements Support with the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC) Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business Serve as partner to the onshore team & controls group and involve in Risk redesign or any other reengineering initiative Conduct training and regular refresher sessions on the Risk management framework to upskill the colleagues in the team. Ensure 100% delivery is achieved as per the agreed SLA Manage a strong stakeholder connect through regular touchpoint meetings Handle a team and ensure appropriate coaching & support is provided Foster an environment of learning and development Ensure a robust performance management system is followed 12+ years of relevant experience in Operational Risk/ Enterprise Risk Management/ Business Risk Management including team management Strong knowledge of regulatory requirements related to Operational Risk/ Internal controls Demonstrated understanding of operational risk and gap identification Experience in at least one line of business or function in financial services (e.g. Personal Banking, Wealth Management, Markets, Services, Finance, Technology) with related in-depth product knowledge Excellent verbal and written communication skills Customer focused with excellent Interpersonal skills and ability to work well in a team environment collaborating across diverse groups Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements Self-motivated and detail oriented Exhibit problem-solving and decision-making skills Bachelor's/University degree Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management. ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------

Responsibilities

The role involves executing the Managers Control Assessment (MCA) program and managing teams for monitoring controls as per Risk Management policy. It also includes leading strategic initiatives and ensuring the quality of operational risk management data.