Key Responsibilities:

• Lead and maintain the site’s Quality Management System (QMS) and HACCP programs
• Ensure full compliance with food safety regulations, PrimeSafe requirements, and customer standards
• Manage and support internal and external audits (PrimeSafe, HACCP, customer audits)
• Oversee GMP inspections, hygiene inspections, traceability exercises, and pre-operational checks
• Manage non-conformance investigations, CAPA implementation, and root cause analysis
• Review and resolve customer complaints and quality issues
• Oversee microbial testing, environmental monitoring, shelf-life validation, and product specification compliance
• Maintain supplier approval programs, calibration programs, pest control and testing records
• Ensure document control, traceability, and accurate QA record keeping
• Provide food safety and hygiene training to operational teams
• Collaborate with production, warehouse, procurement, maintenance and management teams to ensure compliance and continuous improvement
• Prepare QA reports, trend analysis, and compliance documentation for management review
• Other QA related responsibilities and duties that can differ with new customer requirements or certification

Skills & Qualifications:

• Tertiary qualification in Food Science, Food Technology, or related field (highly regarded)
• Minimum 2–3 years’ experience in QA within food manufacturing or foodservice environment
• Strong working knowledge of HACCP, GMP, QMS and PrimeSafe requirements
• Experience leading or participating in external audits
• Strong investigation and root cause analysis skills
• High attention to detail and strong documentation capability
• Ability to work both independently and cross-functionally
• Strong communication and stakeholder management skills
• Proficiency with QA systems, ERP systems and Microsoft Office
• Ability to work across chilled and processing environments
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