Job Description

Roles & Responsibilities

• Assist in maintaining and updating QMS documentation (SOPs, forms, policies, records).
• Support internal audit planning, execution, and follow-up, including CAPA tracking.
• Maintain document control, version management, and compliance monitoring across sites.
• Help prepare audit tools such as checklists, audit schedules, and evidence trackers.
• Support delivery of QMS-related training to process owners and frontline personnel.
• Assist with quality checks, sampling plans, and inspections across warehouse and logistics operations.
• Participate in mapping and documenting key logistics processes (inbound, outbound, picking, packing, shipping, returns).
• Support Operations and WMS teams with data collection to monitor KPI performance (e.g., OTIF, DIFOT).
• Assist in monitoring vendor/subcontractor quality and adherence to service-level requirements.
• Collect, organize, and validate documentation for EcoVadis submissions (policies, procedures, evidence).
• Assist in sustainability KPI monitoring across Environment, Ethics, Labor & Human Rights, and Sustainable Procurement.
• Support LEED documentation activities such as energy/water/waste data collection and commissioning evidence.
• Maintain structured record-keeping for all sustainability-related submissions and audits.

Desired Candidate Profile

• ISO 9001 Certification a plus.
• Exposure to ISO 14001 and/or ISO 45001 is an advantage.
• Some experience with EcoVadis assessments.
• Familiarity with LEED certification processes (documentation/evidence tracking) preferred.
• Foundational understanding of ISO 9001.
• Basic knowledge of QMS processes, internal audits, document control, and CAPA management.
• Familiarity with sustainability frameworks (EcoVadis/LEED) is an added benefit.
• Strong MS Office skills; experience with QMS platforms is advantageous.
• Accuracy and attention to detail.
• Good communication and coordination skills.
• Ability to manage multiple tasks and work across diverse operational teams.
• Problem-solving mindset and willingness to learn.
• Timely execution and closure of assigned CAPAs.
• Document control accuracy and adherence levels across sites.
• Quality checks and inspection compliance rates.
• Timely submission and accuracy of sustainability evidence for EcoVadis/LEED.

Employment Type

• Full Time
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